Airport Express Still Not In Spotify Devices Menu

Reply
Highlighted

Airport Express Still Not In Spotify Devices Menu

jtconte
Regular

I updated to the latest Spotify iOS app which claimed to fix this issue: https://community.spotify.com/t5/Ongoing-Issues/Airport-Express-Not-In-Spotify-Devices-Menu/idi-p/15...

Several weeks ago it was working fine. My Airport Express no longer shows up in Available Devices on my iPhone 6 Spotify app. I have deleted and re-installed the Spotify iPhone app and restarted the iPhone6. My iPhone 6 is not in Low Power Mode. When I goto the iOS Spotify, Settings, Devices Menu, all it shows is: LISTENING ON This iPhone. If I turn on my Marantz receiver, then it (Marantz SR6009) shows up as a Spotify Connect device.

 

iPhone6: iOS 10.2.1

iOS Spotify App: 7.4.0.1643

Airport Express version: 7.6.8

32 Replies

Re: Airport Express Still Not In Spotify Devices Menu

iankellett
Regular

Me too. Nothing has changed. It does not see Airport Express, Marantz Consolette and the idea of your Connect whereby I can start Spotify on my laptop and it will appear "magically" here is just silly. Undo the fix status and have another try.

Re: Airport Express Still Not In Spotify Devices Menu - Status changed to: Need more info

JuanSebastian
Roadie

Hi @jtconte and @iankellett! Thanks for writing on the Community.

 

@iankellett, can you let us know which device and Spotify version you're using? Can you try restarting your internet routers so see if this makes a difference?

 

Let us know how it goes. 

Re: Airport Express Still Not In Spotify Devices Menu - Status changed to: Need more info

iankellett
Regular
iMac Retina 5k, 3.3Ghz i5 24GB RAM

Spotify 1.0.47.13.gd8e05b1f

on opening Spotify on opening Devices in Preferences.

Re: Airport Express Still Not In Spotify Devices Menu

Spotify
Spotify

Thanks for the info @iankellett.

 

Could you try reinstalling Spotify on your device? You can find the steps on how to do this here.

 

Give it a try and let us know if it helps.

Re: Airport Express Still Not In Spotify Devices Menu

iankellett
Regular
Have done this. Have also cleared the preferences from the library then reinstalled it.

Re: Airport Express Still Not In Spotify Devices Menu

JuanSebastian
Roadie

Got it @iankellett.

 

Did restarting your internet router made any difference? Can you let us know if this started happening after a specific update or event?

 

Keep us posted. 

Re: Airport Express Still Not In Spotify Devices Menu

iankellett
Regular
Restarting my router did not help. Airport Express and Marantz Consolette are all available according to my router (time capsule) and in iTunes on all devices. The problem started with the upgrade before the one that Spotify said cured this problem.

I think that restarting my router, clearing the library, reloading Spotify, resetting the cache, changing my browser etc. is enough time wasted. I am not prepared to continue running around on your behalf trying to sort what is your problem, not mine.



Re: Airport Express Still Not In Spotify Devices Menu

jtconte
Regular

It's fixed for me!

I updated the Spotify app on my iPhone to 7.5.0.1023 but it was still broken. I then followed the steps of deleting and  downloading- then it worked!

 

Thank you!

Re: Airport Express Still Not In Spotify Devices Menu

Rock Star 16
Rock Star 16

Hey @iankellett!

 

AirPlay on Mac is a bit different than AirPlay on iOS. You can read the instructions for AirPlay on your Mac on this page. Let me know how it goes.

 

Take care! :)

/H

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS