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Alexa plays wrong (least popular) artist with same name

Alexa plays wrong (least popular) artist with same name

In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name.  This happens with Dave Mathews, James Taylor and Chris Stapleton (all of whom are in my favorite artists).

 

I would understand this with an obscure artist, but if you ask to play someone with 100,000,000 followers but it plays someone with 1,200 followers, it seems like maybe something is wrong with the algorithm?

 

It used to work great, but it seems like something changed in last couple of weeks.

 

Any ideas??

 

Premium Family

US

Alexa on Dot and Sonos

 

Reply
1 Reply

IS IT THAT DIFFICULT?

DECEMBER 2020, ISSUE STILL NOT FIXED:

 

SPOTIFY, PLEASE TALK WITH AMAZON-ALEXA AND GET IT DONE!!

WE WANT THE MOST POPULAR TRACK UNLESS REQUESTED OTHERWISE!!!

 

If you are in the Spotify Support Team reading this, please don't answer with: "It is an Alexa problem". Please talk with your supervisor. IT IS A HUGE PROBLEM, and it has been going on for YEARS.

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