All my saved songs disappeared, on all my devices (incl. web player), playlists are still there

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All my saved songs disappeared, on all my devices (incl. web player), playlists are still there

TheFabiZ
Newbie

On any device my saved collection of songs have disappeared, I´ve tried logging off and on, web player etc., couldn´t get them back. All my created playlists are still there though. I don´t have Spotify Premium, but this shouldn´t be the issue.

2 Replies

Re: All my saved songs disappeared, on all my devices (incl. web player), playlists are still there - Status changed to: Need more info

RodrigoPalma
Roadie

Hey @TheFabiZ, welcome to the Spotify Community!

 

We’d like to know a bit more about what’s happening. Can you let us know what’s the device, operating system and version of Spotify you’re using? We’ll see what we can suggest.

 

We’ll be waiting for your answer.

Re: All my saved songs disappeared, on all my devices (incl. web player), playlists are still there

Community Manager
Community Manager

Hey @TheFabiZ!

 

We hope you're well.

How are you getting on, is this still happening? 

If so, which devices and Spotify versions are your Songs missing on? Also, can you let us know roughly when this happened, or if they went missing only after an app update?


Just to check too, do you have any filters on your 'Your Music' tabs?

Keep us in the loop :) 

 

/M

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