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Ancha es Castilla, by Mago de Oz, still broken after 2 years

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Ancha es Castilla, by Mago de Oz, still broken after 2 years

Hi.

 

This is the third time I ask you to fix Ancha es Castilla, by Mago de Oz. spotify:album:1Da87nj7hlkdRAh9Zf5jp7

 

The song keeps "jumping" like it was a scrached cd.

 

First time, almost 2 years ago, you told me that you were working on it.

 

Thanks

 

 

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Accepted Solutions
Marked as solution

It can take a while for Spotify to fix a broken song.

 

The artist's publisher would have to submit a new copy to Spotify so they can upload a new better version of it.

 

Until the artist's publisher does this, Spotify can't do anything about it.

 

I suggest you contact the artist if you can.

 

 

There is also a feedback for broken songs dropdown on the contact form to let support know about it

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

It can take a while for Spotify to fix a broken song.

 

The artist's publisher would have to submit a new copy to Spotify so they can upload a new better version of it.

 

Until the artist's publisher does this, Spotify can't do anything about it.

 

I suggest you contact the artist if you can.

 

 

There is also a feedback for broken songs dropdown on the contact form to let support know about it

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Still broken...

Still broken...

Still broken...

Still broken...

Still broken...

Still broken...

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 2018 Still broken...!!!!!!!!!

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