Announcements

Artisit pages not loading in web player

Reply

Artisit pages not loading in web player

Regular

Plan

Premium

Country

Canada

Device

Web player

Operating System

Windows 7 Pro

 

My Question or Issue

I am unable to view artist pages in the web player. I have tried both Chrome and Firefox and they both have this issue. I have also cleared the cache/cookies from both browsers, disabled all addons to no effect. The issue seems to be limited to the artist pages as I am able to view the contents of albums and playlists.

3 Replies

Re: Artisit pages not loading in web player

Spotify Legend

Hey @thorrune.

 

Thanks for getting in touch!

 

Could you find out if you are running the most recent version of your browser. Certain outdated web-browser are not supported anymore.

 

If that didn't help, we'd like to find out if this is something account related. Could you try to log in on a different device? Let us know if you are experiencing the same same issue.

 

Let us know what the result is. Looking forward to your reply.

 

Have a nice day.

Re: Artisit pages not loading in web player

Regular

Everything was up to date when I was having the issue, that was one of the first things I checked. It seems to have spontanuiously resolved for now.

Re: Artisit pages not loading in web player

Moderator
Moderator
Hey there @thorrune,

Thanks for the update.

Glad to hear everything is working as it should now 🙂

Have a lovely day!
KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain
SUGGESTED POSTS