Artist that i add to my library disappear

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Artist that i add to my library disappear

Casual Listener

Plan

Premium

Country

 

Device

Web player

Operating System

Windows

 

My Question or Issue

 Hi,
Why artist that i add to my library disappear?
Every time diffrent artists. and i need to add them all over again.

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Solution!

Re: Artist that i add to my library disappear

Spotify Legend

Hey @baribar.

 

Thanks for getting in touch!

 

We understand you are saving music via the Webplayer. Is this correct? Could you try to download Spotify from this page to see if the same thing happens there?

 

If you can't download and install Spotify due to restrictions on your network, then we're afraid that this would explain as well why you can't use certain features of the Webplayer.

 

Let us know what the result is, if you can install Spotify 🙂

 

Have a nice day.

View solution in original post

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Solution!

Re: Artist that i add to my library disappear

Casual Listener

Hey 
Thanks.
Yes true, i used the web player.
I've now downloaded Spotifi.
Hope it will fix the problem

View solution in original post

2 Replies
Highlighted
Solution!

Re: Artist that i add to my library disappear

Spotify Legend

Hey @baribar.

 

Thanks for getting in touch!

 

We understand you are saving music via the Webplayer. Is this correct? Could you try to download Spotify from this page to see if the same thing happens there?

 

If you can't download and install Spotify due to restrictions on your network, then we're afraid that this would explain as well why you can't use certain features of the Webplayer.

 

Let us know what the result is, if you can install Spotify 🙂

 

Have a nice day.

View solution in original post

Highlighted
Solution!

Re: Artist that i add to my library disappear

Casual Listener

Hey 
Thanks.
Yes true, i used the web player.
I've now downloaded Spotifi.
Hope it will fix the problem

View solution in original post

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