Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

Autoplay

Reply

Autoplay

Jashilia
Casual Listener

 

Plan

Premium

Country

Ireland

Device

Samsung Galaxy S10

 

My Question or Issue

My autoplay keeps turning itself off and whenever I try to turn it on again it keeps turning off by itself. On rare occasions it works but when even after I turn it back on in the settings, it still won't work. Any suggestions on why this happens and how it can be fixed? Thank you 

3 Replies

Re: Autoplay

Nico
Community Legend

Hey @Jashilia! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried reinstalling your app to see if that fixes this issue permanently? If not here's a step by step tutorial.

 

Let me know if that helps, thanks! ^^

Peace

Re: Autoplay

Jashilia
Casual Listener

Hello Nico, thank you for the warm welcome! :) Unfortunately, reinstalling the app did not do any justice into fixing the problem. I'm not entirely quite sure what do about this situation right now, and it sucks because I really do love the autoplay feature! It helps me discover new songs related to my preferenced types of songs. Hopefully there will be a solution for this soon!

 

Re: Autoplay

Moderator
Moderator

Hey @Jashilia.

 

Thanks for getting back to us, and sorry for the slow reply!

 

Just to confirm, does the Autoplay setting toggle itself off? Or do you mean that Autoplay is not working correctly even though the Autoplay setting is toggled on?

 

In the meantime, could you provide us with the following info:

  • device + OS version
  • exact Spotify version
  • how long you've had the issue for?

Thanks! We'll be looking out for your reply.

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
SUGGESTED POSTS