[BB] BB shows files are full and how do I remove some files

Reply
Highlighted

[BB] BB shows files are full and how do I remove some files

Casual Listener
 
5 Replies
Highlighted

Re: BB shows files are full and how do I remove some files

Spotify Legend

 

 

Hello scottyd1963!

 

When you have synced a lot of playlists on your phone you usually need to unsync some of them for clearing up the space.

 

I hope this can helps 😉

-----------------------------

Rocio

Community Manager

Use the "Accept as solution" button if your problem has been solved 🙂

♬Music is life♬
Highlighted

Re: BB shows files are full and how do I remove some files

Casual Listener

Hi - I'm being told this too, but it won't even let me open Spotify to unsync any playlists - ?

Highlighted

Re: BB shows files are full and how do I remove some files

Spotify Legend
Hmm, sounds like you might need to try and clear the cache. Either reinstall the application, or plug your Blackberry into your computer and delete cached folders associated with Spotify.
Airhorn Enthusiast

Re: BB shows files are full and how do I remove some files

Casual Listener

hmmm...I already tried uninstalling and re-installing Spotify but your second suggestion is mystifying me (I'm not quite that techie) - I've got my bb plugged into my PC but not sure how to "delete cached folders associated with Spotify"?

Highlighted

Re: BB shows files are full and how do I remove some files

Casual Listener

My screen is showing folders called "Browse" "Images" "Screen" "Users" then three [documents?] called "cache.timestamp" "index.dat" and "users.dat" ?

 

 

SUGGESTED POSTS