[BB] Blackberry does not sync offline tracks

[nick87c]

Yes I have and to no avail. Other blackberry users seem to be having this problem as well with the offline playlists. Hmmm.

[Liam]

---

@nick87c wrote:

Yes I have and to no avail. Other blackberry users seem to be having this problem as well with the offline playlists. Hmmm.

---

It's probably a bug that needs to be fixed by the devs then - sorry 😞

[nick87c]

What seems fishy is there is no way to actually contact spotify for customer support, just some fishy ticket submission service and the forrums. 

[Liam]

---

@nick87c wrote:

What seems fishy is there is no way to actually contact spotify for customer support, just some fishy ticket submission service and the forrums. 

---

I know, I know - but hey, forums are fun 😉

[Sam]

Nick87c - I've just moved your thread over here, as it's the same topic. Could you try the steps I mention above?

[nick87c]

I appreciate the reply but I can't find the option to unblock ports. You will have to be more specific as to where exactly it is found. I have the connections, interactions and user data drop downs but can't find any option for the ports

[Rayn0rrr]

If I am in edit permissions I cant seem to find anything about "Ports"?

-R

[dc152]

Success! I'd tried uninstalling and reinstalling repeatedly, but then had a brainwave. In home/user/ there is a "spotify" folder which doesn't disappear when you uninstall spotify- this is why my phone was still showing nearly full storage after I uninstalled the app. I deleted that folder manually through windows explorer, reinstalled the app, and voila! Now started synching again. Fingers crossed that works for some of the rest of you!

[nick87c]

I'm not too sure I follow what your'e saying on this one. You seem to be answering my question with the question I asked. What I mean is I followed your instructions to the directory that you stated but can't fnd the "port options".

[nick87c]

I will try this now and see how it goes - figners crossed!