I am running spotify on a BlackBerry Torch 9800 (in the car), a Blackberry Torch 9860 (my regular device), and a windows system. I am experiencing recurrent problems on the latest downloadable client and wanted to list them and see if anyone else agrees; maybe we can get spotify to address these.
1. Despite only having the allowed 3 devices with offline content, every time I turn one of my mobile devices from "offline" onto "online mode", the other one gets deleted because "offline access has been revoked for this device". Then I have to completely resync that device, switch it back offline, and know that in a few weeks I will be doing it all over again. It looks like the way spotify records the number of offline devices is borked for blackberry.
2. Syncing is S-L-O-W. Syncing a couple of thousand tracks over wifi (with 100M cable internet) will take almost 48 hours sometimes. At a minimum, it takes a day to rebuild my playlists offline after they are deleted.
3. Spotify locks up every time I start it, within 30s of starting the app, for about 2 minutes. It runs fine after, but the delay is really frustrating. This happens on both 9800 and 9860.
4. Every so often, my devices will just refuse to sync point blank. I get a message saying "syncing 1 of xxx", but progress never actually happens. When this happens, I have to contact spotify support and they reset my playlists, which involves all offline content on all of my devices being deleted and needing resync.
It would be great to get some of these solved spotify; for example, being able to manage what devices are registered to hold offline content ourselves would help.
Other than that, I love your product, I use it every day on desktop, and I couldn't live without it. I just wish your mobile offering was up to the same standard.