hello i got the same problem but i couldn't manage to fix it.
I can't find any user folder!!! in the spotify thing the only thing i see are three DAT files and two folders called images and substream.. one of the three .dat files is called user so i thought it was that, i deleted it and still can't log in..
Is maybe because is my first log in and still haven't registered any user on the phone? (yeah i never managed to log in since i downloaded the app a week ago).
same bullsh** here. i go to the spotify web page on my phone browser and it doesnt load the download page at all...search for spotify in bb app world and no matches found. went to web page on my laptop,scanned the barcode in bb app world, the app pulls up on app world but says it isnt compatable...wtf. when i first got the phone in june i downloaded the app no problem used it for 30 days then it just stopped working altogether.phone broke got replacement, signed up for premium and its great on my computer but realllllllllly wish i could use the damned pay version on my phone!!!!!!!!!!!!!!!!!!!!!!!!!its not right.