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BMW ConnectedDrive not working

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Daisy
Spotify Legend

Hey everyone,

 

If you're having issues with BMW ConnectedDrive, we recommend you reach out to BMW about this.

 

Make sure your devices are always up to date. 

 

Have a nice day! 

 

Re: BMW Connected Drive spotify shows up but does not play

ray3231989
Casual Listener

Same problem here waiting for fix

Re: BMW Connected Drive spotify shows up but does not play

Attorney58
Casual Listener

Using iphone 5s and spotify with latest versions and it does not seem on my 2016 F10 Bmw Connected Drive. Before I was using well with car.

Re: BMW Connected Drive spotify shows up but does not play

JSMA
Regular

Have had the same issue for a few months using Nokia 8 - Android.  Using temporary workaround of going back to older version of Spotify and disabling auto update to Spotify.  Did alot of initial testing and troubleshooting when I first got the problem, am certain it was caused by a Spotify update.

Re: BMW Connected Drive spotify shows up but does not play

Raiden6226
Casual Listener

Same issue here with Galaxy Note 9 and 2016 BMW 140i

Re: BMW Connected Drive spotify shows up but does not play

Algraham
Casual Listener

I've got Spotify 8.4.77.779 installed and running latest iDrive on a new 1 series... still buggy for me! any ideas?

 

On Samsung s8 latest OS 

Re: BMW Connected Drive spotify shows up but does not play

Attorney58
Casual Listener
Still same here. I updated spotify on my iphone 5s and tried it on F10 Bmw 5 series 2016 model. The app did not seem on the car.

Re: BMW Connected Drive spotify shows up but does not play

dan1431
Roadie
Just to clarify did you mean iOS or Android?

I ask because this thread is about an ongoing issue with Android, Spotify
and I drive, if it is also affecting iOS that may require it's own thread.

Re: BMW Connected Drive spotify shows up but does not play

Algraham
Casual Listener

Yes on android - it shows up but is painfully slow and laggy

Re: BMW Connected Drive spotify shows up but does not play

Woodster182
Music Fan

So, having had a couple of days with the older version installed it sort of works but isn't great.

For clarity I'm using a Samsung S7 with a Spotify premium account connected to a 1 week old 435d obviously with iDrive6.

 

It is slow and laggy as mentioned above and the song changer on the steering wheel plays a different song to the one I've selected but that's not the main problem. Even though my phone is plugged in throughout it absolutely kills my battery to the extent that when I've arrived at work (a drive of around 1hr 15m) my phone is at about 45% (obviously being fully charged when I started) and really hot.

Is anyone else also seeing battery problems on the older version of Spotify? I don't get this problem is I stream directly via Bluetooth.

Re: BMW Connected Drive spotify shows up but does not play

Raiden6226
Casual Listener

Hi Woodster182. I had exactly the same problem as you've described before the update was released and it stopped working entirely. My phone always showed Spotify as having used a huge percentage of my battery. I haven't bothered trying to roll to the old Spotify version since the update though (mainly because of that issue).

Re: BMW Connected Drive spotify shows up but does not play

nealesj
Music Fan
Yes Spotify (8.4.77. 779)is eating the battery and making my Note S 9 run hot so a high CPU load.




I'm considering ditching Spotify completely and moving to Deezer as the attitude to devolopment at Spotify seems to be Gung Ho.



Re: BMW Connected Drive spotify shows up but does not play

smartins4
Casual Listener

I really think it's time to move to another music stream provider.

Battery drain, need to use an older version, disconnecting all the time.. useless and not reliable.

 

iDrive6 M140i, Samsung S8 latest OS, Spotify 8.4.77.779.apk

 

 

Re: BMW Connected Drive spotify shows up but does not play

nealesj
Music Fan

Come on Spotify! Any news, other than the same old boring "We're working on it!" Rhetoric?  This is not a good old jolly social media 'chat' as people paying for your service are simply getting a substandard product.  

I've emailed BMW ConnectedDrive and recommended that they withdraw advertising their support for Spotify until Spotify are able to manage their Test and Release process properly; I'd be fired if I released such dodgy software to market.

 

I'm paying for Premium.... but not getting Premium.

Re: BMW Connected Drive spotify shows up but does not play

Attorney58
Casual Listener

Hello. Do you know how can I download the older version of Spotify to the my iphone 5s? In IOS is it possible to downgrade? I am paying Spotiyfy every month only to use it on my BMW idrive car but the app is still not seeming on idrive which is really annoying.

Re: BMW Connected Drive spotify shows up but does not play

andrey85s
Music Fan

yes, I've been told since November/December that they we're working on the issue , now it's becoming very annoying , and even when it was working was very slow and buggy!! I'm not very satisfied of their support  , hope it will change in the future otherwise there's no reason to keep premium and to pay for it!

Re: BMW Connected Drive spotify shows up but does not play

Surfek
Casual Listener

Installing older version of Spotify app from apk mirror is not a solution - you have to enable installing apps from untrusted sources which you should not do.

I believe the only way forward is Spotify developers fix this bug.  Have you tried writing on Spotify Facebook profile about this problem? Issue visible in social media may create some "pressure" 😉

 

Best regards,

 

Michał

Re: BMW Connected Drive spotify shows up but does not play

emilime
Music Fan

@Surfek wrote:

Installing older version of Spotify app from apk mirror is not a solution - you have to enable installing apps from untrusted sources which you should not do.

I believe the only way forward is Spotify developers fix this bug.  Have you tried writing on Spotify Facebook profile about this problem? Issue visible in social media may create some "pressure" ;


Yes, I've contacted Spotify support some times ago, I rewritten today to know the working status of this fix, here is the answer:

Hello Emiliano,

Thanks for reaching out to us.

Our best tech folks are still looking into this, sorry to keep you waiting. We understand this must be frustrating, but hopefully it won't be too much longer before we've resolved the issue.

Thanks again for your patience, we really appreciate it. 

Re: BMW Connected Drive spotify shows up but does not play

nealesj
Music Fan
Usual "customer service" rhetoric....




Let's reword it into something more sincere...




"Our best tech folks are still baffled by this and are busy Googling, sorry to keep you waiting. We understand this is frustrating, but hopefully it won't be too much longer before we've resolved the issue, but we can't say for definitite as the code is officially FUBAR.




Thanks again for your patience, we really appreciate you keep giving us your money. "




Time to alert The Register...





Re: BMW Connected Drive spotify shows up but does not play

Abonet
Regular

Just keep voting for the issue guys. The best we can do (other than stopping to pay for Spotify). I tried Deezer via connected drive last night. Takes some getting used to but it's nice to have everything in the menu 

 

https://community.spotify.com/t5/Ongoing-Issues/BMW-Connected-Drive-spotify-shows-up-but-does-not-pl...

Re: BMW Connected Drive spotify shows up but does not play

HendrikRhl
Music Fan
Has someone tried it with version 8.5.90.722 released today? I didn't have any time yet.
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