Got a phone call the same day I sent my e-mail, so at least BMW support is there 🙂
They told me that this very issue is already known, and that engineers in Munich are working on a fix. The ETA is unknown, though, because they have to synch with Spotify. It could be weeks, or months..
Hey @flyingmig Thanks for keeping us in the loop and glad to hear that BMW Customer Support is helping you with your case.
Since this helped inform about the issue you were experiencing, we've marked your reply as solution so that other users with a similar issue can find it more easily. Don't hesitate to give me a shout if there's anything else I can help with. I'll be happy to lend a hand.
Have a great day 🙂
hezorgRock Star 7
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Hi guys, experiencing the same issue on my G20 iDrive7. Apple CarPlay Spotify looks good, but has very often interruptions which I cant reproduce and or experience with Apple Airpods fe (so no bluetooth/internet problem), but like pausing the songs alone etc.
So I switched to Connected Drives Spotify which has not a nice UI as Carplay but makes me able to search for songs and switch within a playlist to other songs. But it logs out randomly. Very annoying. I see it should be solved but I cant find the solution?
Please help us, its frustrating to have all this paid services (60k€ car and 10$ monthly Spotify) and it doesnt work smoothly.
I've not raised with bmw, but I really should, I just don't want to reset all my settings in my car! Which I know they will suggest.
The issue is still happening for me, but sometimes it is less frequent - I wasn't sure if it was linked to my Spotify account being used via Google home or something, it seems to trigger it if I drive the car from my house afterwards.