BMW G20 Spotify logs off

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Re: BMW G20 Spotify logs off

Casual Listener

Same issue on a BMW X3 2020 delivered 12/2019 in Belgium - any view on a fix/solution yet? (extremely annoying)

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Re: BMW G20 Spotify logs off

Visitor

I picked up my new X5 here in the US in early March. I’m having this very same problem. Sometimes I have to login 2-3x a day between drives and sometimes it’ll go a few days. BMW service ensured me my system was on the most recent updates. I have Spotify premium with multiple accounts so that shouldn’t be the problem. So frustrating! Too bad too because the native BMW Spotify is so much better than the apple CarPlay version. 

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Re: BMW G20 Spotify logs off

Music Fan

Did you all check if you are running version 3.6.9 of the Spotify app ? Since I am running that version (over 3 months now) I have not had a single issue.

 

To see the version, long push on the iDrive round volume button when in the app.

 

Else maybe ask your garage to update? For my 330i G20, the car software version which included this upgrade is 11/2019.30.

 

Hope this helps

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Re: BMW G20 Spotify logs off

Casual Listener
Checked by pressing option within the app and it’s 3.6.9 allright. Still
have the issue though 😞
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Re: BMW G20 Spotify logs off

Music Fan

You ' re right - that's how you check (with the option button).

 

Anyhow having the same version was not enough ... Did you try the (relatively) obvious other things like ensuring that you are not going over your quota of number of logged in devices?

 

I wish Spotify would allow us to see all currently connected devices, and just not only disconnect _all of them_ ..

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Re: BMW G20 Spotify logs off

Casual Listener

As far as I can tell, Spotify no longer limits the number of connected devices, though it does limit the number of devices you can download to. (With an upgrade of 3 to 5 devices last summer).

 

However, this only affects the ability to download, not to play music, and has never in the past lead to logging off entirely. 

 

I don't believe the BMW Spotify Client provides the ability to download songs... 

 

 

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