Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

Black screen using chrome on mac

Solved!
Reply

Black screen using chrome on mac

tejogol
Casual Listener

Plan

Premium

 

Device

Macbook Pro late 2016

Operating System

 

My Question or Issue

 When trying to access the web app using chrome on a macbook pro, the webapp flashes for a second and then the screen goes black. 

 

If I inspect, I see the following error in the console. I have looked for other solutions for similar issues but none seem to be helpful. 

 

Uncaught TypeError: Y.isTrack is not a function
at Module.ct (web-player.1a206129.js:1)
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at Object.dispatch (web-player.1a206129.js:1)
at e.value (web-player.1a206129.js:1)
at e.value (web-player.1a206129.js:1)
at fa (vendor.de982c47.js:1)
at la (vendor.de982c47.js:1)
at ca (vendor.de982c47.js:1)
at Do (vendor.de982c47.js:1)
at Object.enqueueSetState (vendor.de982c47.js:1)
at a.v.setState (vendor.de982c47.js:1)
at a.onStateChange (vendor.de982c47.js:1)
at Object.notify (vendor.de982c47.js:1)
at e.notifyNestedSubs (vendor.de982c47.js:1)
at a.onStateChange (vendor.de982c47.js:1)
at y (vendor.de982c47.js:1)
at vendor.de982c47.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at web-player.1a206129.js:1
at Object.dispatch (vendor.de982c47.js:1)
at h.<anonymous> (web-player.1a206129.js:1)
at h.s.emitEventSync (vendor.de982c47.js:1)
at h.<anonymous> (vendor.de982c47.js:1)
at p (vendor.de982c47.js:1)
at e (vendor.de982c47.js:1)

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Black screen using chrome on mac

alanmvega
Newbie

I had the same problem, and (apparently) I fixed it by removing some cookies from chrome.

Try this => go to the lock on the left where you write the web address, then click on Cookies option
image.png

On the popup that appears just remove those who said spotify

image.pngAnd that's all!

2 Replies
Solution!

Re: Black screen using chrome on mac

alanmvega
Newbie

I had the same problem, and (apparently) I fixed it by removing some cookies from chrome.

Try this => go to the lock on the left where you write the web address, then click on Cookies option
image.png

On the popup that appears just remove those who said spotify

image.pngAnd that's all!

Re: Black screen using chrome on mac

tejogol
Casual Listener

That does the trick! Thanks so much. 

 

SUGGESTED POSTS