Bug? - Can't add playlists to folders

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Bug? - Can't add playlists to folders

burtron9000
Regular

Hello,

for some reason, I am unable to add my own playlists to playlist folders. I have created a folder, and when I try to drag playlists into the folder to add them, I see the + icon that looks like it is adding the playlist to the folder, but it does not actually get added. It just moves the playlist I am trying to add above the the folder I am trying to add it to.

I am using Spotify desktop on Windows 10.

Thanks

7 Replies

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

JulianDavid
Roadie

Hi @burtron9000, welcome to the Spotify Community!

 

To start, can you let us know the model of your device and also the version of Spotify you're using?

 

There might be another way do this. Try to expand the folder so you can see the all playlists that are in there. Then, drag the playlist you want to move in between the playlists that are in the folder.

 

We'll be waiting for your response :)

 

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

burtron9000
Regular
I am using a Microsoft Surface Pro 3, with Windows 10
version 1607
build 14393.693

Spotify version 1.0.48.103.g15edf1ec

I have tried your suggestion. There are no playlists in the folder yet
because I have not been able to add them....
Wait, I take that back. I have a folder for my iTunes playlist that was
created a long time ago when I added my iTunes library to Spotify. If I
drag a playlist into that folder, between other playlists in the folder
like you suggested, it will add. But I still can not add playlists to a new
folder that does not yet have any playlists in it. I have also tried
selecting the playlist so that it's contents would be displayed to the
right, and then dragging playlists into that area and I get the "NO"
cursor icon (circle with line through it). I have tried taking screenshots
to show you what is happening, but they do not capture the cursor icons.
Thanks for your help! Let me know if you need any more info.

Burt

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

JulianDavid
Roadie

Thanks for the info @burtron9000!

 

This is really odd. Does the same thing happen if you try to add a song to any playlists if you try to drag it the same way? 

 

Also, we'd like you to try to reinstal Spotify by following these steps.

 

Let us know if it makes any difference.

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

burtron9000
Regular
No, drag and drop songs to playlists works just fine. I have uninstalled
and reinstalled, and the same thing is happening.

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

JulianDavid
Roadie

In this case, would it be possible for you to try and access from a different account? We'd like you to check if the same thing happens. 

 

Keep us posted @burtron9000

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

burtron9000
Regular

Sorry for the delay...

I logged into my wife's spotify account on my computer and experienced the same behavior as before.

Re: Bug? - Can't add playlists to folders - Status changed to: Need more info

pxalvarez
Newbie

was this ever resolved? I'm experiencing the same problem on the windows 10 desktop app. I've installed & reinstalled, no dice. 

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