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Can not submit a question in support page

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Can not submit a question in support page

Lafexlos
Casual Listener

Plan

Premium

Country

TR

Device

Chrome Version 74.0.3729.169 (Official Build) (64-bit)

Operating System

Windows 10

 

My Question or Issue

Can't ask a question.

While browsing support.spotfiy.com articles, there is "Does this article help**" at the very bottom. When you click "No" it opens up couple radio-buttons and "Forward(İlet)*", "Ask a question(Soru Sor)" buttons (shown in image). 

Now "Ask a question" leads to a test sandbox or something like that. 

 

** Because of my translations, wordings might be different in the original language. 

spotify.png
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Can not submit a question in support page

Moderator
Moderator

Hey @Lafexlos.

 

Thanks for posting about this in the Community :)

 

We've checked this out on our end, and the buttons in English should read "Submit" and "Cancel". The function of the buttons is as it should be, but it seems that the translation is incorrect and therefore misleading.

 

We've reported this to the right team, who will take a closer look at it.

 

Thanks! Let us know if you spot anything else ;)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
2 Replies

Missing Radio playlist???!

Blessedjac
Music Fan

Where on earth is my radio playlist? How on earth did the interface change so drastically that I am so motivated to drop Spotify immediately ? 

Solution!

Re: Can not submit a question in support page

Moderator
Moderator

Hey @Lafexlos.

 

Thanks for posting about this in the Community :)

 

We've checked this out on our end, and the buttons in English should read "Submit" and "Cancel". The function of the buttons is as it should be, but it seems that the translation is incorrect and therefore misleading.

 

We've reported this to the right team, who will take a closer look at it.

 

Thanks! Let us know if you spot anything else ;)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
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