Can't cancel premium subscription

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Can't cancel premium subscription

a_rozeman
Newbie

Hi,

 

I cancelled my premium account two days ago via my mobile provider, but my Spotify account tells me it's still active and that I need to contact my mobile provider. They tell me that its processed and that they can't help me with it. Can anybody help me?

 

Albert

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Re: Can't cancel premium subscription

Josh
Community Legend

Hello!

Just to check, have you tried the steps listed here? 🙂

Hope this helped 🙂


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