Can't control volume on Xbox via Connect

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Can't control volume on Xbox via Connect

Casual Listener

Plan

Premium

Country

Argentina

Device

LG Q6 Alpha

Operating System

Android/Xbox One

 

My Question or Issue

A week ago i was able to adjust my Xbox's Spotify volume from my phone, but today i was trying the same but i can't, any solutions? Already uninstalled from Xbox and my phone and re-installed it

Peter
Moderator

Hey folks,

 

We appreciate your patience while we looked into this.

 

We've heard back from the relevant teams and they've confirmed for us that this is currently the expected behaviour of the app.

 

If you would like to suggest a change to this behaviour, we encourage you to submit a new idea for it in the Idea Exchange.

 

More info on how the Idea Exchange works and how your feedback reaches Spotify can be found here.

 

Cheers!

62 Replies
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Spotify/Xbox One Connection

Visitor

Plan

Premium

Country

USA

 

Device

iPhone 11/ Xbox One

Operating System

iOS 13.4

 

My Question or Issue

I've been using Spotify via my xbox when i game, normally i can leave my phone nect to me and skip or change the volume via my phone's volume buttons but as of a few hours ago it wont connect like that anymore. I dont know if this is cause of an update from both or one end or what.

It had its own volume pop up which said it was connected to the xbox and would adjust the volume, it wont show that anymore. Any time i go to change the volume it only changes the volume of my phone and not the audio being played. I already have the audio mixing on the xbox set with more of the game audio then the music but i was to still change the volume rather then the mixing.

 

As far as trying to fix this, if it is even possible, i have of course turned both my console and phone off and restarted them, i have uninstalled spotify from both and reinstalled, i made sure everything was up to date with the exception of my iOS on my phone. I'd prefer not to upgrade to iOS 14 just yet but if that's my only option then i will but anything else before that will greatly be apricated 

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Re: Spotify/Xbox One Connection

Casual Listener
I’m on iOS 14 and have the exact same issue. I’ve also re-downloaded all the apps and that stuff. Would like an answer as well please.
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Re: Spotify/Xbox One Connection

Regular

Same here with Huawei P30 Pro. There was a client update for the xbox app, since then the feature is missing. I put the ticket to the support

 

device + OS version of your mobile phone

 

Huawei P30 Pro - Android 10 

 

exact Spotify version.

 

8.5.78.909

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Missing feature

Visitor

I am unable to adjust the volume of my Spotify app on my Xbox one though my mobile device.

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Re: Spotify/Xbox One Connection

Visitor

Same here, it was so nice to be able to actually change the volume properly, now it doesn't work anymore. I can confirm that you can't use a pc to change the volume on your xbox either. Guess I have to get tinnitus now.

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Volume bug

Casual Listener

I'm on spotify on my Xbox One controlling with my phone, which is an android phone. Note 8 to be exact. I can't change the volume with my phone to turn it down on the Xbox One. Used to be able to but now I can't.  Must be an easy fix. Of course I can turn it down on the TV but this is just for when I'm in another room doing something else. It's nice to be able to turn it down or up when I need to instead of going to the room and turning it down on my TV. 

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Re: Spotify/Xbox One Connection

Newbie

Same problem here with a Mac And Xbox One, really annoying to have this kind of functionality lost, even if it's for a while.

 

I just hope it doesn't happen the same that happened to the lyrics on Xbox, they suddenly disappeared and never came back. :c

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Re: Spotify/Xbox One Connection

Music Fan

I am having the same issues connecting to Spotify on my LG TV as outlined in my thread here:

 

https://community.spotify.com/t5/iOS-iPhone-iPad/Listen-on-other-device-not-working-on-iOS-14/td-p/5...

 

I have a feeling it has to do with the new privacy permissions introduced in iOS 14 regarding connecting to the local network and the Spotify app is not prompting to allow/deny this connectivity.

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Re: Volume in Xbox

Casual Listener
I am having the same issue, before I could adjust volume from the app. But since updating to android 11 I can no longer do this.
This thread seems to suggest it's a common issue.
https://amp.reddit.com/r/galaxybuds/comments/ixcpu1/cant_control_spotify_volume_with_physical_button...
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