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Can't control volume on Xbox via Connect

Reply
Peter
Moderator

Hey folks,

 

We appreciate your patience while we looked into this.

 

We've heard back from the relevant teams and they've confirmed for us that this is currently the expected behaviour of the app.

 

If you would like to suggest a change to this behaviour, we encourage you to submit a new idea for it in the Idea Exchange.

 

More info on how the Idea Exchange works and how your feedback reaches Spotify can be found here.

 

Cheers!

Re: Spotify/Xbox One Connection

Regular

Mihail is this a joke?

Re: Spotify/Xbox One Connection

Casual Listener
Is this a serious reply right now? Holy **bleep** the state of whoever is
replying to these threads is really pissing me off a d pushing me to cancel
my service. Not only do you remove a well used feature, not only do you
give a canned **bleep** reply that doesn't really address the issue nor even
offer an apology, but you do it TWICE.

Who the **bleep** is running this department?

Re: Can't control volume on Xbox via Connect

Visitor

This isn't right. I have Spotify on my phone/laptop and usually play music while I'm playing video games. I used to be able to control the volume slider in the Spotify app on the laptop and the volume slider on my phone while connected to the Xbox to lower/raise the music. I can control the percentage of how much music vs. game volume is coming through the headset, but now on 5%, I can't lower/raise the volume when I used to be able to. This is very frustrating because now at 5%, it's still too loud sometimes. Can you please suggest what I am to do?

Re: Can't control volume on Xbox via Connect

Regular

New thread on IDEAS can be found linked below.

 

We aren't that far of the 600 votes we need. 

 

Please vent your frustrations on the new thread to keep the interest going !

 

https://community.spotify.com/t5/Live-Ideas/All-Platforms-Cross-device-Volume-Control/idi-p/5045278#

Re: Can't control volume on Xbox via Connect

Visitor

Same here. @Peter sorry but your reply is really dissapointing. A lot of people are working from home now, the (premium user) experience should be seamless as earlier. The volume control is essential dont you agree? Please fix this and listen to your customers, textbook 101. Thank you.

Re: Can't control volume on Xbox via Connect

Roadie
NEW IDEA??? hilarious. THIS IS BS

Re: Can't control volume on Xbox via Connect

Regular

keep voting up this "new idea" so Spotify staff considers implementing this completely NEW idea that definitely WAS NOT a very useful feature a few weeks ago and suddenly and without explanation disappeared...

 

https://community.spotify.com/t5/Live-Ideas/All-Platforms-Cross-device-Volume-Control/idi-p/5045278#

Re: Can't control volume on Xbox via Connect

Regular

Over 1700 votes!!

Re: Can't control volume on Xbox via Connect

Regular
Well this is great but how did it happen? We were barely getting close to 600 for weeks and all of a sudden it's jumping up like crazy.

Re: Can't control volume on Xbox via Connect

Casual Listener
I made a post on Reddit and they took care of the rest!
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