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Can't log onto spotify on my Samsung e6500 TV - Very Upset :(

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Can't log onto spotify on my Samsung e6500 TV - Very Upset :(

Casual Listener

Hi,

 

I have installed the Spotify app, but I get the following error message:

 

'The device firmware does not support this application. Please update to the latest firmware'.

 

I have updated the latest version of tv software but still get the same error message 😞

 

Any idea why?

 

Thank you so so much. Please make this work! I am Spotify's biggest fan!

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Re: Can't log onto spotify on my Samsung e6500 TV - Very Upset :(

Casual Listener

actually it works now! yay! after update. Thank you!

View solution in original post

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Solution!

Re: Can't log onto spotify on my Samsung e6500 TV - Very Upset :(

Casual Listener

actually it works now! yay! after update. Thank you!

View solution in original post

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Re: Can't log onto spotify on my Samsung e6500 TV - Very Upset :(

Newbie

What did you do for work? I'm having the same problem.

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Re: Can't log onto spotify on my Samsung e6500 TV - Very Upset :(

Community Legend

Have you checked for a firmware update?

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