Can’t play Spotify on my Sonos speakers. Connection to Spotify has been lost.

Reply
Highlighted

Can’t play Spotify on my Sonos speakers. Connection to Spotify has been lost.

Visitor

I can connect to cheap Bluetooth speakers no problem. I can connect through AmazonMusic, SoundCloud and Bandcamp to my Sonos speakers. Not through Spotify.  I’ve disconnected the Sonos and Spotify apps countless times. I’ve removed cache and removed apps and reinstalled for the same results. It has me frustrated and questioning why I depend on Spotify for the majority of my music. Has me questioning why I spent so much money on my Sonos speakers.

 

I have a premium plan and from searching Spotify answers, this seems like a consistent problem, so there must be an answer. 

Plan

Premium

Country
US

 

Device

iPhone X

Operating System

Updated 

 

My Question or Issue: Frustration 

 

1 Reply
Highlighted

Re: Can’t play Spotify on my Sonos speakers. Connection to Spotify has been lost.

Moderator
Moderator

Hey there @DougSteiner!

 

Thanks for reaching out to us and welcome to the Community!

 

We'd recommend that you start off by restarting your router and if possible giving it a try on a different connection. You could create a hot spot form your phone and use that network.

 

It's also a good idea to ask a friend or a family member to log in on your phone with their Spotify account to see if that makes a difference.

 

Lastly, do you get an error message in the Spotify app when trying to connect or does the Sonos speaker not appear under Devices available?

 

We'll be on the lookout for your reply.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS