Chromecast audio multiroom

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Chromecast audio multiroom

user-removed
Not applicable

Hi!

A couple of days ago google announced chromecast audio multiroom support. So went out and bought two devices.
Then I followed this guide on how to set it up. https://support.google.com/chromecast/answer/6328691?hl=en

Back in the spotify app (ios) there is a new "device" that is a CRA group called Home. When I try to use it it says "connecting..." forever and ever. Nothing happens. But I can play on each of the devices alone without a problem.

I downloaded the radio app TuneIn and tried the exact same thing and it worked without any problem.

Have anyone else experienced the same problem?

CRA-group.png
35 Replies

juicemcpatterso
Regular

Mine is working multi-room, but it's a little finicky at first. It's too bad Spotify can't debug this or at least provide a simple troubleshooting guide. They instead give conflicting answers on support.

 

Anyway, when I first set it up it was "connecting" forever. The trick seems to be selecting the chromecast group while music is playing through the device (phone) speakers. If at some point it is "connecting" for more than 5 seconds, choose your device for audio (your iPhone speakers), once you hear music on your phone then try selecting the group again.

 

It seems fine once you get it going, and for future sessions too it tends to work as you would expect, but any time it doesn't just do the above. If still not working, check the Google home app > Devices and stop casting, then try the above again. 

kimtornqvist
Newbie

Same as above, mine works fine, just bought it and put it up today after reading this thread! It works a charm in two rooms now, but I also have to go from listening first on 'iphone' and then while music is playing go onto the device multiroom! Good luck people, worst case try it and return them if not working!

kessen_one
Newbie

Isn't this what casting is?  You set whatever program you want to watch running on your device, then cast it to the chromecast.  Sure thats what happens when I use thinks like ITV hub, netflix etc....

PierreSch
Casual Listener

Hello,

 

i've excatlly the same problem with the Spotify iOS App. I have a Google group with one Chromecast Audio and one Philipps E6 Speaker. When I try to play music with that group the audio only works with the Chormcast Audio. The same configuration works like a charme with every other app (Soundcloud, Youtube, Chrome etc.) so it has to do be ab bug in the Sptify App.

Szczenka
Newbie

Hey,

 

I have a group set up with one Chromecast Audio and one Cast-supported Philips soundbar. I can't run Spotify multiroom. Only Chromecast Audio-connected device plays, whereas Philips soundbar stays silent. That's the one-and-only-one app that doesn't drive multiroom feature on that set-up.

 

I've been waiting for Spotify solving that issue over a year now. Drives me nuts 🙂 

 

Spotify, would you be so nice and at least confirm somebody's working on that!?

juicemcpatterso
Regular

Every issue I ever looked up in Spotify "Community", Spotify NEVER reponds or even attempts to act like they care. 

 

And the sad things, is these problems are basic functionality. 

 

 

Dcferg
Newbie

I'm right there with the troubled ones. I know it's not a chrome cast issue or a google home app issue, or even a badly made group. I can use any app BESIDES Spotify and everything pairs as it should and sounds amazing. (Currently using SoundCloud through my home group while typing this). As soon as I try and use Spotify and connect to my home group, it will only play my crave360 and not the new(ish)! early 2017 38" sound bar! Both are in the same "home group" which was created through the google home app. 

its_dom
Casual Listener

Spotify is still pretty **bleep** when it comes to Chromecast support, always is very glitchy and doesn't work, come on Spotify, its 2017....!! Hurry up and make this more supported and less glitchy

Gamester17
Casual Listener
Same issue remains after 6-months and iOS 10.

Casting to Google Cast speakers or Chromecast Audio dongles in multi-room group hangs just saying "connecting..." unless you restart the Spotify app each time. Cast to individual devices does however work.

This issue with multicast group have been confirmed by multiple people with Spotify in iOS 9 and iOS 10.

jswetzen
Regular
It's solved for me now, I haven't had any issues for several months.

Gamester17
Casual Listener

@jswetzen, well I had the problem yesterday and had to restart the Spotify app on my iPhone (iOS 10) so no, it is not solved for everyone yet.

bsamsel
Regular

was having this issue....just reinstalled spotify on my ios device and now been workign beautifully:

 

https://community.spotify.com/t5/Newcomers-and-Contribution/Google-Chromecast-Audio-Group-Does-Not-W...

vonpip
Regular

So basically Spotify don't support multiroom on Chromecast Audio ,which is bizarre .. Ive cancelled for now and joined Google Play Music. 

 

Here's the somewhat confused emails I received from tech support 

Hi there,

Thanks for contacting us. We'd be glad to help you with your Chromecast's multi-room support. Rest easy, Spotify support is here!

Grouping a bunch of Chromecasts, lets you play songs through them. The multi room function sometimes do not work. Don't worry, it can be easily fixed.

This is only affecting a small subset of users. A permanent fix will be rolled out shortly. In the meantime, please try this potential workaround:

Try rebooting the Chromecast Audio device that is playing music (not the Chromecast Audio devices that are silent) using one of the below methods: 

  1. Unplug the power cord from the Chromecast Audio device that is playing music. Leave it unplugged for ~1 minute before plugging the power cord back in.
  2. Open Chromecast app > select the Chromecast Audio device that is playing music > touch the device card menu  in the top right corner of the device card > touch Device Settings > touch the device card menu  in the top right corner of the settings card > touch Reboot.

That should let you play awesome tunes through your Chromecast group of speakers.If there's anything else, please let us know. We're always here for you.

Have a nice day,

John

 

And then not long after when I mentioned this didn't work 



Hi Andy,

Thanks for staying in touch. 

We apologize for the confusion but it seems that Spotify currently has no support for the multi-room function. This means that you can only stream your music to one Chromecast device at a time.

If you think this is also something other Spotify customers would think is a good idea, be sure to add it to our ideas board. Those who also support your idea can then vote on it or add to the conversation.

We're always looking to bring Spotify to new hardware and devices. But we can’t say at this time when or if any specific releases will be out - we'd hate to let you down with promises we can't stick to! As soon as we've got something to announce we'll let everyone know via the Spotify blog, so keep an eye out.

You can also check out third party apps that may help with this issue. Unfortunately, we don't officially support them.

We aim to provide you the best music listening experience. If there's anything we can do to commit to this, please let us know. We're just a few clicks away.

All the best,

John

jswetzen
Regular
I'm not seeing this issue any more. Multi-room has been working solidly for
quite a while now.

vonpip
Regular

that's odd because the email I received, saying they don't support multi room was dated  11th August 2016 

When did your issue clear up ?

alpr
Regular
Chromecast audio multi room worked since day one (several months ago) for me
Small disconnections sometime. Very annoying but quite rare.

alpr
Regular
Complement : Of course : multi room must be configured in google cast app, not in Spotify ! First create a group in cast app, then Spotify connect to this group while playing
Additional info : impossible to change volume in desktop app , only pause / play/ skip
(But group volume change works fine in Spotify iOS/android app)

vonpip
Regular

yeah I know how to configure groups , it works fine for google play music , just not Spotify , and as I've stated Spotify say the dont support multiroom playback ( ie same song playing in  different rooms ) on Chromecast audio 

 

Baffled !

bsamsel
Regular

mutliroom audio with chromecast audios absolutely works with spotify, someone there is misinformed or confused. i have 4 connected in my house. did you get the googlecast app then group them? once you do that you should see that 'group' show up in other devices in spotify. im listening to whole house audio using my CCA's via my iOS device as we speak!

vonpip
Regular

yeah done all that, rebooted all the Chromecast devices , deleted Chrome app and Spotify app, started again , all play fine individually, but when it comes to the group , which I can see in the apps , it just stays on "connecting" forever ...


The same problem as detailed here , so I'm obviously not the only one


https://community.spotify.com/t5/Other-Partners-Windows-Phone-etc/Chromecast-audio-multiroom/td-p/12...

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