Chromecast functionality is totally broken

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iOS stream to Google Chromecast breaks often

Visitor

Hi,

 

I'm streaming my Spotify from an iPhone 8 with iOS 13.3 via Google WiFi to multiple Google Chromecast Audio Receiver, connected to different speaker. Since some weeks, the stream disconnects often after 10 to 20 minutes - without any reason and pattern (I’m not using my iPhone while the stream breaks). When I check the phone after stopping the music, the music also stopped on my iPhone. I can restart and reconnect my speaker immediately. Internet- and WiFi-Connection are totally stable - i.e. I tried Soundcloud to the same devices over more than an houre - without any problems or disconnecting issues. Does anybody have the same issues?

 

Regards Henning

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Re: iOS stream to Google Chromecast breaks often

Regular

Me too! Steps to reproduce the problem are described in the following thread https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-stopped-working-properly-with-Chromecast/m-...

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Spotify Connect to Chromecast Audio frequently breaks as of 1/8/2020

Regular

I've been using Spotify Connect to play music through my Chromecast Audio with no connection issues for several months. However as of 1/8/2020, the audio stream will pauses suddenly, sometimes as often as every 30s, sometimes after half an hour of playback. There have been no software/hardware changes on my end. 

 

Plan

Premium

 

Country

USA

 

Device

iPhone X

 

Operating System

iOS 13.3

 

My Question or Issue

After 30s - half an hour of music/podcast playback through Spotify Connect to a Chromecast Audio, the connection is dropped and music stops. The play status indicator shows that the music has stopped and that Spotify is no longer playing through my Chromecast Audio. I'm able to select my Chromecast Audio again and start music playback.

 

Steps tried:

Chromecast Audio factory reset.

Second Chromecast Audio (that was also working with no connection dropping before 1/8/2020).

Spotify app force quit and restart.

Spotify "sign out everywhere".

Spotify app re-install.

 

None of the above worked.

 

 

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Re: Spotify Connect to Chromecast Audio frequently breaks as of 1/8/2020

Regular

Forgot to add: I'm on Spotify Version 8.5.40.252

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Spotify Stops Playing Randomly When Streaming to Chromecast Audio

Music Fan

Plan

Premium/Family

Country

US

 

Device

iPhone 8

Operating System

iOS 10

 

In the past couple months, Spotify will stop randomly when I stream to my Chromecast audio device. This is a recent issue. It will play and then about an hour or so in, it will stop playing. The screen is locked when this happens, but I've also noticed it without the screen locked. I then have to re-cast it to the chromecast device. The chromecast has not gone offline when this occurs. I've tested it with another streaming app, KCRW, which will play without stopping for hours and hours on end with or without the screen locked. I've reinstalled Spotify through your help guides. I've reset my chromecast audio. I've tested my internet speed. It is an issue with Spotify communicating with the chromecast device. Please fix this.

 

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Re: Spotify Stops Playing Randomly When Streaming to Chromecast Audio

Music Fan

I should also note that it will sometimes stop and then state that "your spotify stopped because it is being used on another device." It is not. Again, seems to be an issue with spotify. Might it be related to a "family" account?

Re: Spotify Stops Playing Randomly When Streaming to Chromecast Audio

Visitor

Same problem with me with an iPhone. I remark that at the moment the stream stops, the volume slider is briefly displayed on my iPhone, even if I did not touch the phone (I have no idea what is causing that). It is is indeed a super boring problem. Ironically, I switched from Google Music to Spotify few weeks ago because the interface and the functionalities were nicer... Please fix this asap.

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Re: Chromecast functionality is totally broken

Casual Listener

Constant dropped connections for me too now. Unbelievable how there’s so much online from people with similar issues and absolutely nothing useful from Spotify. 

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Re: Spotify Stops Playing Randomly When Streaming to Chromecast Audio

Music Fan

I've also double checked that when it stops, the chromecast device is still connected to the network and spotify has the chromecast audio in its list of devices. It just stops playing, over and over again.

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Re: Chromecast functionality is totally broken

Visitor

Very similar experience here. I've got an original Chromecast Audio and a Google Home Mini. Playing Spotify on them through my Pixel 3a is very unrelaxing - songs play, but if I try to skip or pause I'll find that the the app has lost contact with the Chromecast/Home Mini and everything stops, accompanied by the speakers telling me that my account is being used elsewhere. I then have to reconnect (which is hit and miss) and catch up.

 

Everything's on latest firmware and the wifi signal is excellent. Same used to happen on my iPhone X that I got rid of a month or so ago.

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