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Complaint about customer services

Complaint about customer services

How can I make a formal complaint about (the lack of) customer services? They don't read my questions and answer with standard-texts. Even when I ask this question (about wanting to complain), the only response I get is "we're sorry you are not happy". Great! Still no solution, no response.

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It depends what youre complaining about and what they can even do about it, but there is no complaints team, they just take your feedback and pass it onto the relevant folks at spotify, or you can fill out the survey form you receive after 48 hours of not replying to your email from Spotify and you can let them know your thoughts there

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