Help Wizard

Step 1

NEXT STEP

Connection is lost on Surface Pro 2

Connection is lost on Surface Pro 2

Hi

I've been trying to use the spotify desktop app on my Surface Pro but the connection is constantly lost, even though i never have any other problems streaming media in other programs or browsing websites.

Any idea what this problem could be? I've tried the Windows compatibility troubleshooter with no success.

Finding this very frustrating and a total waste of my premium account!

Any suggestions would be appreciated!!

Reply
2 Replies

Strange, can you see if any errors are being logged in the console output from the client?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Doesn't look like it, its just an empty black box. Should it be saying something? I thought it might be the bluetooth connection but turned that off and still having problems! Can't be the network cause spotify runs without any problems on my vista laptop in the same room...

Suggested posts