Just purchased a new Denon receiver and everything is working OK except Spotify connect, it doesn't show as a device on the connect page. I can stream everything via AirPlay OK, but connect doesn't show. They are both running on the same network, but I wonder if there are any settings I need to consider for spotify specifically. I have tried searching the forums but haven't come up with anything so far. If anyone could point me in the direction of some help it would be much appreciated!
Solved! Go to Solution.
I have found the problem (at least mine) and the solution. Let me explain :
Spotify connect doesn't work when you don't use the DHCP function on the device. I had set my Denon AVR-X2100W with a static IP address (192.168.0.50 in my case), because it was easier to connect to the web interface with a static IP.
The Solution :
I found on the internet that there was a problem with the Spotify connect server once, but the problem was solved. If you have this problem a long time ago, it might be a good thing to retry before performing everything after.
By default, Denon AVR use DHCP function, that's why it works for everyone who performed a factory reset. If you don't know how to configure the network settings, you can do a reset too (here is the link : http://manuals.denon.com/AVRX2100W/EU/EN/GFNFSYvyalrwrt.php ).
Otherwise, you can modify this setting on your amplifier in Setup->Network->Settings->[DHCP : On] with the web interface or the remote.
If you still want to get a static IP for your amplifier, you can set an IP with your router. In many cases, your router is the ADSL modem from your internet provider. If you have a good internet provider (like mine, thanks Free from France), there is a way to set a static IP to a device, but the procedure is different for each router. If you have your own router, I think you know how to configure it.
Hope it helps ^^
1) Go into settings>network>turn off DCHP
2) Assign an IP address in your virtual network:
a. IP: 192.168.1.10->192.168.1.199 (just pick an IP)
b. Subnet Mask: 255.255.255.0
c. Gateway: 192.168.1.1
d. Google DNS is fine: Primary: 126.96.36.199, Secondary: 188.8.131.52
e. Proxy: Off
f. Click Save.
3) Go into router settings>DCHP Server>Static IP> assign that same IP to the Denon receiver MAC address.
4) reboot router, unplug, plug in receiver.
5) On receiver go back to settings>network>diagnostic. You should get 3 "OK"s.
6) go to "My computer" in widows and "network" (where you see all other computers/media servers on your network)
7) double click denon avr icon.
😎 click INPUTS>HIDE SOURCES
9) Enable : Internet Radio, Pandora, Media Server> Click "Set Network Contents"
10) Wait 60 seconds.
11) Go ahead and play via Spotify.
Support told me to:
This worked for me. Thank you!
Support told me to:
Looks now its working again. I had to use a different method for my x2100w
1. Switch the device to the source ONLINE MUSIC.
2. AVR X1100W / X2100W / X3100W: Hold down the "ZONE2 SOURCE" and "DIMMER" buttons simultaneously for at least 3 seconds.
AVR X1200W / X2200W / X3200W: Hold down the "TUNER PRESET CH -" and "TUNER PRESET CH +" buttons simultaneously for at least 3 seconds.
AVR X4100W / X5200W / X7200W: Hold down the "DIMMER" and " CURSOR > " buttons ( under the front flap ) buttons simultaneously for at least 3 seconds.
AVR X4200W / X6200W / X7200WA: Hold down the "DIMMER" and "SETUP" buttons ( under the front flap ) buttons simultaneously for at least 3 seconds.
Got to do with Google devices, Android, Chromecast and HOME.
MDNS packets they sent are every 1 ms (milisecond). compared to for example iOS only every 3 seconds.
Causes disruptions. also other brands affected.
Create a guest network with disabled intranet access on your router and assign your Marantz/Denon to that guest network along with a reserved DHCP IP.
Connect to the guest network with PC/Laptop and find the Marantz/Denon in within Spotify. Then move your PC/laptop back to the normal network as Spotify remembers Spotify Connect units. U can now play music to you Marantz/Denon from both your PCs and android phone without issues.
Remember this is a temp solution and may not work or be ideal for everyone.
I think the only definitive solution is downgrade to the penultimate firmware version and not upgrade to the current version. Done on my X1200W and spotify working again correctly.