Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Did I get hacked?

Did I get hacked?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

About a month ago Spotify told me my password was wrong even though I knew it was 100 percent right. So with my email I changed my password back to the original one that I had. Every few days random artists that I have never heard of keep popping up on my recently played list. They are all this weird amateur techno **bleep**. Did I get hacked? And yes I just changed my password because it just occurred to me that maybe someone else is using my account

Reply
1 Reply

Hey @thecolfax.

 

Thanks for getting in touch! No worries, we'll help so your account stays safe.

 

If you think someone might be messing with your account, be sure to change both your Spotify password and your Facebook password. Then, log out everywhere on your Spotify account page and your Facebook profile.

 

If this didn't help, or it did but your account has been messed with, take a look at this article. There you'll find additional help 🙂

 

Hope this will solve the issue! Let us know if you have further questions.

 

Have a nice day.

Suggested posts