Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

Edguy album "Theater of Salvation"

Reply
Highlighted

Edguy album "Theater of Salvation"

PjorAgur
Regular

Hi,

 

Listening to the Edguy's classic album "Theater of Salvation" gives me an impression that it comes from a scratched and corrupt CD.

For instance, track 2 "Babylon" presents audible cracks in sound. Is this an issue with my connection or is the track really defective? 

 

"Peter"

9 Replies

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

Rock Star 16
Rock Star 16

Hey @PjorAgur! Thanks for coming to the community!

That's not cool! Could you send over the track URI? Also, what Spotify and OS version are you rocking? Let me know!

 

Take care! :)

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

PjorAgur
Regular

Hi,

 

Please listen to this track, for instance

 

spotify:track:0MOjU4SUB27c6YkZ8xtNAT

 

I use the Windows 10 Pro with latest Spotify client.

 

Peter

 

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

Rock Star 16
Rock Star 16

Hey @PjorAgur!

Hmm, the track sounds fine over here! Could you try to find and play the track using the Web Player? Let me know how it goes!

Take care! :)

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

PjorAgur
Regular

Hello,

 

I must confess - after a long time - that the track we discussed about sounds fine over the web player.

 

Thank you for your help!

 

Peter

 

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

Rock Star 16
Rock Star 16
Hey!

Alright, and the desktop app still doesn't sound right?

Thanks, have a great day!
HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

PjorAgur
Regular

Hey!

 

Exactly the same problems still occur within the desktop app, jumping and stuttering in the sound.

 

Peter

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

Rock Star 16
Rock Star 16

Hey @PjorAgur!

 

Alright, could you try these steps:

  1. Exit Spotify
  2. Go to C:\Users\<username>\AppData\Local\Spotify
  3. Delete the "data" folder
  4. Open Spotify

How does the song sound now?

 

Take care!

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

PjorAgur
Regular

Hey,

 

Even after clearing my local hard disk cache the track remained corrupt.

Honestly, I am perfectly happy with the web player. It is only this certain album "Theater of Salvation" which ever has been problematic.

I appreciate your help and we can consider this case closed. I am looking forward to re-upgrade my account to premium.

 

Thanks!

Peter

 

Re: Edguy album "Theater of Salvation" - Status changed to: Need more info

Rock Star 16
Rock Star 16

Hey @PjorAgur!

 

Alright, no worries. If you ever need any help just give me a shout!

 

You're the best! Have a great day! :D

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS