I can't use the web player anymore for a few months now. I hoped this problem solves itself after some time, but it doesn't. I'm using Edge on Win10. When I go to the Spotify Web Player website it tells me after logging in, that I need to enable the web player, but there is nothing I can do (see attached screenshot). The only button on the website is a link to the support FAQ, where it tells me to download a Microsoft Media Feature Pack for Windows N-Editions, but I don't have a Windows N-Edition and the Media Feature Pack won't install because of this.
Solved! Go to Solution.
Alright, that's a rather weird message in this case.
I'll quicly clarify one misinformation I gave earlier - Internet Explorer is not supported. Edge is.
Seems like it might be blocked somehow either by antivirus/firewall or even the hosts file.
This shows how to edit the hosts file. There could be entries containing spotify or fastly in them...
(some programs may edit the hosts file for extra security, that's the best explanation I have for finding these entries in mine...)
There are Advanced Settings, and in there, downward, is a slider for allowing sites to save protected media licenses on your device.. Is that on?
Does Youtube work for you?
I suppose you have updated everything too, right? Windows updates, especially for Win10 can fix a lot of issues.
If nothing works for you, I'll steal my friend's Win10 machine to find something that should. 🙂