Error when trying to submit my podcast to Spotify (email address)

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Error when trying to submit my podcast to Spotify (email address)

AEFAM
Newbie

 

When I tried to "upload" the RSS feed of my podcast to spotify i found this error:

 

 Captura de pantalla 2019-02-20 a las 21.21.25.png

 

What can i do to fix it?

 

Your podcast RSS feed is missing some things:

Email adress

 

The RSS is:

 

http://www.ivoox.com/educa-sin-rodeos_fg_f1666299_filtro_1.xml

 

Thanks a lot!

12 Replies

Re: Error when trying to submit my podcast to Spotify (email address)

Moderator
Moderator

Hey @AEFAM.

 

Thanks for getting in touch!

 

It looks like your email address contains something extra. Try using the following format:

 

<itunes:owner>
<itunes:email> youremailaddress@gmail.com </itunes:email>
</itunes:owner>

 

 

Hope this helps! Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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Re: Error when trying to submit my podcast to Spotify (email address)

EB1982
Newbie

I have the same problem. My RSS feed is: 

https://feed.podbean.com/ErikaBodor/feed.xml

Could you please tell me what to do? I have an email address added in my podbean account so i don't understand why it says it's missing.

Thank you!

Re: Error when trying to submit my podcast to Spotify (email address)

tonguc
Casual Listener

i use anchor, how can i edit my rss? please help. thank you.

Re: Error when trying to submit my podcast to Spotify (email address)

Moderator
Moderator

Hey there @tonguc and @EB1982,

 

Thanks for posting and welcome to the Community!

 

We'd suggest taking a look at this FAQ of Spotify for Podcasters which also includes a Spotify spec document that you can refer to for more info.

 

Hope this helps :) Have a lovely day!

KaterinaModerator
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Re: Error when trying to submit my podcast to Spotify (email address)

tonguc
Casual Listener

but, not a solicion.. sorry:( i have mailed to anchor.

Re: Error when trying to submit my podcast to Spotify (email address)

Fabio87
Newbie

Hola! ¿Pudiste resolver este problema?

 

¡Desde ya muchas gracias!

Re: Error when trying to submit my podcast to Spotify (email address)

user-removed
Not applicable

None of Spotify answers helped us at all.

 

When researching about the problem here, all of them mention the FAQ and/or the e-mail, but, when we send the e-mail, the answer is exactly the same: "take a look at our FAQ".

 

It's been more than three months we're trying to submit our podcast, hosted in our own website, that has all the information needed, and no clear answer from the podcast team 'til now.

Re: Error when trying to submit my podcast to Spotify (email address)

tonguc
Casual Listener

i send mail to anchor, anchor solved:) thanks a lot

Re: Error when trying to submit my podcast to Spotify (email address)

user-removed
Not applicable

Our feed has the code above, but, Spotify doesn't recognize it and says there's no e-mail adress.

I already saw the FAQ and sent e-mails, but, no answer til now - it's hosted in our own website, in fact.

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