Announcements
Current information of our Google Nest Mini Offer can be found here.

Excessive charges ir fraud

Reply
Highlighted

Excessive charges ir fraud

Newbie
Started a free trial last night and started to add music to my library. I woke up this morning to see that my bank card was lacked. After further investigation I saw that there were nearly 30 charges for 9.99 on my account. I never authorized any charges not did I enter my bank information. Any insight?
1 Reply
Highlighted

Re: Excessive charges ir fraud

Rock Star 24
Rock Star 24

Hey @Golden2974

 

Sorry to hear! That should not be happening.

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS