Firestick Crashing with Spotify

[Beccam630]

Plan

Premium

Country

USA

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I recently purchased a new amazon firestick. I used an old version for a few years. 

I went to play spotify and it will get through maybe 1 song before rebooting my entire system. 

It turns off " says no service.. check input" and a second later my entire TV and firestick will reboot and restart. 

I can then go in and log into the spotify App again. And once again it will play 1 song barely and then reboot.

I have cleared cache and cookies. I have uninstalled and reinstalled the spotify app on my firestick and on my galaxy 7 phone. 

I have unplugged every cord and wire. 

Please help me ! I want to be able to play spotify from my TV again! 

My firestick does NOT do this with any other app. Only spotify. 

Please advise! 

[loodakriss12]

I have this problem on 2 TV’s when using Spotify on the Amazon Firestick.

[FixTheFireStick]

This issue has been going on since July 2019. Spotify REFUSES to fix it. They have had updates too!

Basically the Fire stick overheats. 

After listening for a while go feel it gets HOT.

[BennoTim]

Solution:

I had the same issue for several months. At some point my Fire TV stick overheated and shut down - and it only happened when I was using the Spotify app.

I removed the plastic cover and I had no crashes or overheating problems ever since.

It is really easy to remove the cover. It's just clipped together - no screws.

I didn't apply additional heat sinks.

I hope I could help you all out and you can enjoy your playlists on your home entertainment system again!

Cheers,

Benno