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Glitch i think please help

Glitch i think please help

Hello again I haven't responded because I finally had my premium working from the game pass on xbox It told me 5 hours but I got it working where I had spotify premium for 6 months but today I went on spotify and all of a sudden my premium was gone I had everything a free member had even though the 6 months time wasn't even close to passing it hasn't even been a month yet can someone please explain what is happening and why my premium is gone please 

 

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