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Plan
Premium
Country
Czech Republic
Device
Android phone, Windows, Chrome
Google Assistant devices - Google Home Mini, Nest Hub...
My Question or Issue
After blocking artist ("don't play this" from artist menu) I am not able to play any songs from that artist - that's great.
Except it does not work when playback is started using Google Assistant on Google Home device.
Steps to reproduce
Expected behavior
Google Assistant should respond with explanation why music cannot be played - similarly to message "Music stops because your Spotify account is used on another device"...
Solved! Go to Solution.
Hi @xdanik,
Thanks for reaching out here and welcome to the Community!
Currently the option to block an artist from being played can only be enabled on phone or tablet. However, as you mentioned, any track from a blocked artist should also no longer be playable on any device you log into your account.
In case the setting isn't being carried over to your Google Home device, do you mind trying the following:
Let us know how you get on. And if you need help with anything else, we're always happy to lend a hand 🙂
Hi @xdanik,
Thanks for reaching out here and welcome to the Community!
Currently the option to block an artist from being played can only be enabled on phone or tablet. However, as you mentioned, any track from a blocked artist should also no longer be playable on any device you log into your account.
In case the setting isn't being carried over to your Google Home device, do you mind trying the following:
Let us know how you get on. And if you need help with anything else, we're always happy to lend a hand 🙂
I have re-linked Spotify account to Google and its better...
The assistant responds with "something went wrong, please try again later", but the blocked artist does not start playing and the previous music keeps playing.
It would be nice if the assistant could respond with little more meaningful response then "something went wrong"...
I have recorded a short clip to better explain how Google Assistant is behaving.
Sorry for .zip file - .mp4 files seem sot not be allowed. (reported as another issue, as .mp4 is listed under supported formats)
Hey @xdanik,
Thanks for getting back to us and for sending in that screen recording.
We're glad to hear that things are working better now that you've re-linked your accounts!
We just wanted to confirm that what is shown in the screen recording is currently the expected behaviour of the app.
The best way to provide your feedback on this is to submit an idea in the Idea Exchange and to include your suggestion for improving this functionality.
That way, other users can show their support for it by adding their vote to it. For more info on how the Idea Exchange works, head here.
Hope that helps! Let us know if there's anything else we can help with 🙂
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