Google Home and Spotify Premium

[Mregnell]

Hello!

Have had Spotify and Google Home connected for about a year. Then yesterday it stopped working so I removed the Spotify sync in the Google Home app and added it again. Which worked. But - instead of having premium (familiy) - the Google Home app sais the account i Spotify Free and I got ads one i listen.

I've make sure the account is Premium and that its the right account. Restarted phone/speaker. Removed and added the account back multiple times. 

Any ideas?

Best,

Victor 

Premium (Family)

Sweden

Device

(iPhone 7, 

Operating System

iOS (latest)

[Guido · Accepted solution]

Hello @Mregnell,

Thanks for getting in touch!

It sounds like you might have a second account with us. It's very easy to create account with us.

Check out this page with tips on how to find an additional account you might have.

Hope it works. Let us know how it goes.

Have a nice day.