My company has been utilizing Spotify playlists to share our artists/catalog with all of our followers. I did not realize there was an issue until I attempted to click on one of the public playlist links we posted on social media to play it from my computer. Here is what happens (NOTE: I tried Chrome and IE):
1) I click on this link https://open.spotify.com/user/sonyatvpubusa/playlist/2eVhvwHH2Sf1u2P5V2byLT
2) I attempt to click on/play songs from the list but that option doesn't exist.
3) Scroll to the bottom and select "View All on Spotify."
4) It takes me to a page where it automatically begins downloading Spotify, which I already have on my desktop and the Spotify web player Chrome extension. Obviously I do not need to download it again.
I have tried troubleshooting and sifting through countless threads but I cannot seem to find the solution. I cleared my cache, signed in and back out, etc.
I was able to access the playlist from my iPhone, which took me directly from the open.spotify.com link to the playlist in my Spotify app, where I was able to subscribe and listen.
I have always used Chrome to listen to playlists on the web player and the transition between that and my desktop app has never been an issue.
I would really appreciate it if someone could help me with this because we really rely on these playlists for marketing/publicity.
Thank you so much!