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How can Spotify get away with this? (ONKYO support)

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How can Spotify get away with this? (ONKYO support)

penarthur
Music Fan

Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription.

 

They have taken their money, taken manufacturers license money, and now destroy that valuable customer relationship by pulling support for devices whci are currently working perfectly well.

 

This is nothing but legalised theft, and very worrying for any hardware manufacturers who wish to integrate with Spotify, as I for one will never buy and hardware with Spotify integrated again.

 

You cannot trust Spotify, they are a bunch of corporate thieves.

 

Who will be next?

 

Signed ONKYO owner.

12 Replies

Re: How can Spotify get away with this? (ONKYO support)

Rob_D1
Newbie

Totally agree! I happen to have a Logitech Squeezebox as well: same story. Again: how can Spotify get away with this?

Re: How can Spotify get away with this? (ONKYO support)

1112348163
Newbie
AGREE , I HAD SAME PROBLEM AND WHEN I ASKED SUPPORT FROM SPOTIFY THE ONLY THING THE TOLD ME THAT THEY TRYING TO IMPROVE THERE SERVICE. BUT THIS ISEN 'T ANY IMPROVE.. IT'S F#CKING ME UP .. I BOUGHT ME SPECIAL A ONKYO RECEIVER BECAUSE THE INTERGRATED SPOTIFY OPTION , DON'T WANT ANY OTHER DEVICES FOR MY LEVINGROOM , THAT'S WHY IT WAS A PERFECT SOLUTION . NOW I HAVE TO BUY A OTHER MEDIA DEVICE IF I WANT TO USE SPOTIFY IN COMBINATION WITH MY RECEIVER.. STUPPID FROM SPOTIFY... REALLY MAD ABOUT THEM ...

Re: How can Spotify get away with this? (ONKYO support)

Gocats
Casual Listener
Had the same problem with Pioneer N70A. Working one day gone the next. Will they ever include it back again?

Re: How can Spotify get away with this? (ONKYO support)

tdreyer51
Casual Listener

It's fraud. Spotify has stopped supporting the app on a 65 inch TV I bought just 14 months ago.  Someone should start a class action suit.

Re: How can Spotify get away with this? (ONKYO support)

penarthur
Music Fan
You will find the "legalese" in the terms and conditions basically let's
them do what they want, whether it's morally right or wrong. Wrong in this
case.

Re: How can Spotify get away with this? (ONKYO support)

Gocats
Casual Listener
I wonder how many more people are experiencing the same thing and suffering quietly. I had to buy another device to stream Spotify to my sound system but no guarantee the same thing wouldn't happen again. At least this device also streams Tidal and many others in case that happens.

Re: How can Spotify get away with this? (ONKYO support)

1125633513
Newbie

Same here! Impossible to login to Spotify on my Onkyo receiver.Is that all due to Spotify stop supporting the Onkyo app?

Re: How can Spotify get away with this? (ONKYO support)

Gocats
Casual Listener
It appears that Spotify have removed some devices from its list of supported devices. This link gives you a list but there are some devices that are not listed. https://www.spotifygear.com/

Re: How can Spotify get away with this? (ONKYO support)

penarthur
Music Fan
Yes, they are forcing people to buy new hardware or use another streaming
service. Either way, it's money they won't be receiving.
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