Hello Spotify Community
I'm talking as an artist, trying to add concerts. I have already added some of our concerts using Songkick, this all worked fine and the concerts appeared after 24h on my Spotify for artist profile. However we decided to switch to Eventbrite to be able to sell concert tickets as well (we are independent and organize some concerts ourselves).
I'm having troubles adding an Eventbrite event to Spotify. I have added the Eventbrite event (public) about a week ago but it is not visible on Spotify. If I click the button next to "Connected ticketing partners" and enter the Eventbrite URL, I get this: "This listing isn't in our system. If it's been 24 hours since it's been posted, contact the promoter so they can let Eventbrite know there's a problem."
Well, did so, but Eventbrite isn't responding. Any help?
Thank you, best regards Pascal
Solved! Go to Solution.
Hi Pascal @brunnpas and welcome to Spotify Community! :)
You likely are already familiar with the Spotify for Artists page and FAQ on this, but I have copied the most relevant info below.
If you believe everything is correctly entered on your artist info, than it looks like the best course is to wait for a response from Eventbrite.
I hope you can get a resolution and good luck with your band/shows! :D
In order to appear on Spotify, a concert listing we pull from one of our partners needs to include:
If your concert is missing any of this info, it won’t appear on Spotify.
To update the info in your concert listings, you’ll need to reach out directly to the ticketing partner or have the concert promoter contact them.
If your concert isn’t displayed within 24 hours after listing it with the partner, try these steps: