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I can't change Preferences

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I can't change Preferences

Casual Listener

In Windows 8.1 the sliders to change Preferences have stopped working. I am logged into my Premium account. Any ideas?

 

Krish_B

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Re: I can't change Preferences

Community Legend

Hi, and welcome to the community!

 

What Spotify version is this?

Have you tried a Clean reinstallation of Spotify?

 

Try toggling Hardware acceleration and see if that helps.

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

View solution in original post

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Re: I can't change Preferences

Community Legend

Hi, and welcome to the community!

 

What Spotify version is this?

Have you tried a Clean reinstallation of Spotify?

 

Try toggling Hardware acceleration and see if that helps.

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

View solution in original post

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Re: I can't change Preferences

Casual Listener
Many thanks, Anthony, I'll try reinstalling and switching acceleration, as you suggest.


As for Spotify, for me it's a miracle as far as making music accessible goes, but I'm disappointed at the minimal help they provide. Setting up a 'community' is fine for users to share and communicate, but Spotify uses it to slither out of the cost of supporting their product.


So there, and thanks again,

Krish_B
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