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I can't share music in instagram stories

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Re: I can't share music in instagram stories

Miguep26
Casual Listener

Hi, I have the same problem too.

My phone is Huawei P8

My Spotify version is 8.4.77.779 and

my Instagram version is 68.0.0.11.99

I already tried reinstalling both of the apps. 

Thank you

Re: I can't share music in instagram stories

xleMnlx
Casual Listener

Hi! I've just uninstalled (cleared the cache and data first) and re-install both the app but still not working for me.. 
There's a option for Instagram, but its "Direct" only.. it doesn't allow me to share it to my Story.. only send it to my friends in Instagram...

> Your exact device maker / model     Sony Xperia XA Ultra (F3212)

> Your Spotify app version                    8.4.77.779

> Your Instagram app version               68.0.0.11.99

 

Hoping to get the feature.... Thanks!!!

Screenshot_20181028-183952.png
Screenshot_20181028-184005.png
Screenshot_20181028-184033.png

Re: I can't share music in instagram stories

cesariio
Casual Listener

same problem here ):

 

Your exact device make / model: Samsung S8

Your Spotify app version: 8.4.77.779

Your Instagram app version: 68.0.0.11.99

Re: I can't share music in instagram stories

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this.

 

Could you confirm that the issue you are experiencing is as per the original user's comment, namely that the Share to Instagram Stories option isn't there at all?

If this is the case, then please try updating your Instagram and Spotify apps to the latest updates.

 

If that doesn't work, could you get back to us with the following information:

  • OS version and device
  • Spotify app version
  • Instagram app version?

We will then look into the issue further.

 

Thanks! 

PeterModerator
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Re: I can't share music in instagram stories

lailaizench
Casual Listener
Upon tapping share, the "share to Instagram stories" function isn't even
there in the list. No prompt to sign in again.

Device: Huawei P9 Plus
Android: 7.0
EMUI: 5.0.4
Instagram: 68.0.0.11.99
Spotify: 8.4.77.779


Re: I can't share music in instagram stories

CaritoDuque
Casual Listener

Hi,

 

I've already try updating, removing and reinstalling, logging out and then back in, and this option to share songs in instagram stories doesn't work. 

 

I already posted the information of the versions of the apps and the device I use. Thank you.

Highlighted

Re: I can't share music in instagram stories

xleMnlx
Casual Listener

Yes there is a share button, but the "Share to Instagram Stories" isn't there nor I'am promted to sign in again.

 

Device: Sony XA Ultra (F3212)

Android Ver.: Nougat (7.0)

Spotify Version: 8.4.77.779

Instagram Version: 68.0.0.11.99

 

That's the latest version of Spotify and Instagram in my phone, already tried checking for updates before I made this comment.

 

Thanks!

Re: I can't share music in instagram stories

lailaizench
Casual Listener

And for the record, the original user's comment was that there was NO "share to instagram stories" option, NOT prompt to sign in again. I checked.

Original comment:

When I try to share some song I don't see the Instagram Stories opcion, can you help me?

I already vinculated mi account with facebook. 

Please give us a real solution. Thanks.

Re: I can't share music in instagram stories

Moderator
Moderator

Hey @lailaizench.

 

Good point! Thanks for the heads-up, and apologies for the oversight.

 

I've edited my post accordingly :)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: I can't share music in instagram stories

Moderator
Moderator

Hey all

 

We had a small issue but this should be fixed now. If sharing still does not work, be sure to upgrade Spotify and Instagram to the newest version. Should do the trick.

 

Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
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