I can't share music in instagram stories

[5kz6il67-a_w]

Plan

Premium

Country

Mexico 

Device

Huawuei P20 Lite

Operating System

Android

My Question or Issue

When I try to share some song I don't see the Instagram Stories opcion, can you help me?

I already vinculated mi account with facebook. 

[Aimee_T]

Hey @5kz6il67-a_w, welcome to our Spotify Community!

We'd recommend reinstalling the app by following the steps at https://support.spotify.com/article/reinstallation-of-spotify/. Also, the best option would be to check if your Instagram is up to date too.

If you're getting any error messages, a screenshot would be helpful.

Take care :)

[vkito]

Try updating the software on your phone maybe? 

[Richxdavies]

Multiple people saying reinstall doesn't change anything, both apps already updated, etc and we still don't have the IG story share option. Give us a real fix please....

[5kz6il67-a_w]

I reinstall both apps and still don't seeing the option... 

[Jack]

Hey all,

Sounds like it's happening for a few people now, on a number of mobile devices. We'd like all of you to try the following:

Tap the three dots > Share > Instagram Story. It should be the second option on Android and the third on iOS.

If you're not seeing this, be sure to reinstall not just Spotify, but Instagram too. If you see the option to display more sharing options, always open it to check if it's at the bottom of the list.

If you then see the option to share through Instagram after that, you should see the pop-up 'Spotify wants to open Instagram' in the Spotify app. You'll then be navigated to Instagram, where you can preview the songs before clicking 'Send to >'.

If it's not working still, get back to us with:

• Your exact device make / model
• Your Spotify app version
• Your Instagram app version

Thanks.

[Richxdavies]

ItUninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone.

Phone is a Motorola Droid Turbo 2 

Instagram version 58.0.0.12.73

Spotify version 8.4.67.886

[Guido]

Hey @Richxdavies.

Thanks for your patience.

We're always testing things in order to improve Spotify. There's more info on this here.

If we have any more info to share in the future, we'll be sure to keep you posted.

All the best!

[Little_miss]

Hello, 

I seem to be having the same issue. I have followed the steps you recommended and I still can't access the feature.

I have a Huawei P10 VTR-LO9, I have version 62.0.0.19.93 for Instagram, and version 8.4.70.666 of Spotify.

[rachelwinarti]

Your exact device make / model: Moto G5s plus XT1805 Security Patch Update 1 June 2018

Your Spotify app version: 8.4.70.666 armV7

Your Instagram app version: 62.0.0.19.93

Need your help and feedback too. 

Thanks!