I cannot play songs from this singer

[user-removed]

Plan

Premium

Country

 Indonesia

Device

Samsung A8+ 2018

Operating System

Android

My Question or Issue

 Why i can not play all songs from this singer : Kla Project ? And if i put the link in here (this post)  when i click one of the song it only bring me to spotify app. I put the link below.

https://open.spotify.com/album/6Tu2EFllclasqTsBjKqGmN?si=NEs5qGfXR3mgYwL3Ydg8GA

[Jemi]

Hey @user-removed,

Are you only using the web player to play those songs, or does it work with the app? What happens when you're trying to play, and do you get any error message? Does this happen with other albums and artists? A screenshot would be very helpful.

Further, it's expected that when you share a preview like you did, the app opens when you press on the title.

Keep us posted 🙂

[user-removed]

When i use free account which i just created a moment ago.. i can play those songs very well.

[dodyantonew · Accepted solution]

My problem have been solved by spotify support team. They transfered my account to new one so i can play these song again. So now i can close this topic.

[Jemi]

Hey @dodyantonew,

Great to hear that you can enjoy your favorite music 🙂 

Let us know if there's anything else!