I cannot play songs from this singer

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I cannot play songs from this singer

user-removed
Not applicable

 

Plan

Premium

 

Country

 Indonesia

 

Device

Samsung A8+ 2018

 

 

Operating System

Android

 

My Question or Issue

 Why i can not play all songs from this singer : Kla Project ? And if i put the link in here (this post)  when i click one of the song it only bring me to spotify app. I put the link below.

https://open.spotify.com/album/6Tu2EFllclasqTsBjKqGmN?si=NEs5qGfXR3mgYwL3Ydg8GA

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: I cannot play songs from this singer

dodyantonew
Newbie

My problem have been solved by spotify support team. They transfered my account to new one so i can play these song again. So now i can close this topic.

4 Replies

Re: I cannot play songs from this singer

Jemi
Spotify Legend

Hey @user-removed,

 

Are you only using the web player to play those songs, or does it work with the app? What happens when you're trying to play, and do you get any error message? Does this happen with other albums and artists? A screenshot would be very helpful.

 

Further, it's expected that when you share a preview like you did, the app opens when you press on the title.

 

Keep us posted :)

 

 

 

 

JemiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Use the force, Harry" - Gandalf

Re: I cannot play songs from this singer

user-removed
Not applicable

When i use free account which i just created a moment ago.. i can play those songs very well.

Screenshot_20180924-194247_Spotify.jpg
Solution!

Re: I cannot play songs from this singer

dodyantonew
Newbie

My problem have been solved by spotify support team. They transfered my account to new one so i can play these song again. So now i can close this topic.

Re: I cannot play songs from this singer

Jemi
Spotify Legend

Hey @dodyantonew,

 

Great to hear that you can enjoy your favorite music :) 

 

Let us know if there's anything else!

 

JemiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Use the force, Harry" - Gandalf
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