I have a problem.

Reply

I have a problem.

ern556
Regular

Plan

Free

Country

Turkey

Device

Huawei P Smart

Operating System

Android Oreo

 

My Question or Issue

 I have a problem. Can you help me?

3 Replies

Re: I have a problem.

Rock Star 14
Rock Star 14

Hey @ern556 and welcome to the Spotify Community!

 

Can you elaborate on the problem you are facing? I'll try my best to help :)

MantisentilRock Star 14
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Re: I have a problem.

ern556
Regular

Hello!

 

I've added "Marshmello - Anne Marie - FRIENDS" to my "favorite songs" list on 28.08.2018. But two weeks ago, Friday (on 08.02.2019) I accidentally clicked on the heart icon. I had a nervous breakdown! I care a lot about song dates. But the fact that this happened to me was very, very sad...


I ask you to bring back the history of this song. I beg you to return the date of the song to 28.08.2018!

Please help me! If my song date comes back, you will make me the happiest person in the world...

(I've been using Spotify Premium membership before, if this issue is resolved, I'll use Premium membership again)


I'm sharing some screenshots as evidence;

spotify 2018.jpgAmong the songs I listened most in 2018Spotify Web - 29.12.18.jpgAmong my favorite albumsother anne-marie.jpgOther Anne-Marie songsFRIENDS - problem (3).jpgThis is problem

 

Re: I have a problem.

Rock Star 14
Rock Star 14

@ern556

 

I'm sorry but unfortunately it is not possible to change the date for that. I hope some sort of a feature will be added to Spotify one day for that. Have a nice day!

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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