I'm suddenly not published as Top Listener for any artists

Reply
Highlighted

I'm suddenly not published as Top Listener for any artists

flowrpower
Music Fan

...although I've checked the button that says so.

I have a side account that I log into from time to time to see how other users, and which artists they can see that I have listened to.

Now, my picture does not show up no matter which artist I visit with my other account, and I'm 100% sure that it did before.

 

What is wrong with this function? It really sucks that it's broken, because this is half the reason I'm using spotify in the first place.

21 Replies

Re: I'm suddenly not published as Top Listener for any artists - Status changed to: Not an issue

jean3601
Community Legend

Hello @flowrpower

 

I marked this as not an issue as this is not a bug, the top listener is determined by the system and changes as listeners change 🙂

 

Have An Awesome Day! 🙂

Re: I'm suddenly not published as Top Listener for any artists

flowrpower
Music Fan

Wait @jean3601! I know there is something wrong here because I repeatedly checked which artists where I was a Top Listener before the issue occured, and now it does not show up in ANY artists. Listening to music is pretty much all I do. For example, a few weeks ago I just became a top listener of Tame Impala, but now I’m not, even though I’m still listening to them a lot. And it’s not supposed to change that fast anyway. Please, this is still an issue.

Basically, I am not a top listener at all, which I was just a few days ago. This does not make sense. Please help!

Re: I'm suddenly not published as Top Listener for any artists

jean3601
Community Legend

@flowrpower

 

I am fairly confident this is not a issue 🙂 

 

if you would like i can move this topic to another section of the forum and escalate it to Spotify staff so they can answer your questions? 🙂

Re: I'm suddenly not published as Top Listener for any artists

flowrpower
Music Fan

@jean3601 I'm really not sure what you mean by that you're "fairly confident" that this is not an issue?.. Is it that its not an issue enough for this section? ... Uh, sure, that would be nice if somebody from the spotify staff could take a look at it. If you could move it, that would be great. Thanks!

Re: I'm suddenly not published as Top Listener for any artists

jean3601
Community Legend

@flowrpower

 

I have escalated this for you 🙂

 

Have An Awesome Day! 🙂

Re: I'm suddenly not published as Top Listener for any artists

jean3601
Community Legend
Hey @flowrpower!

I Have a few questions for you :

Firstly, where are you seeing this? Are you seeing this in the desktop or on an artists about page?

Also if you could please post a screenshot of what you are seeing it would be greatly appreciated! 🙂

I Hope To Hear From You Soon! 🙂

Re: I'm suddenly not published as Top Listener for any artists

chlolene
Regular

In the exact same situation as you (side account and all) and it really bothers me too! As a paying customer, I would argue that it is an issue...one I would like to be fixed.

Re: I'm suddenly not published as Top Listener for any artists

jean3601
Community Legend

Hello @chlolene, Welcome to the community! 🙂

 

May I ask you a few questions? 🙂

 

Firstly, where are you seeing this? Are you seeing this in the desktop or on an artists about page?

Also if you could please post a screenshot of what you are seeing it would be greatly appreciated! 🙂

I Hope To Hear From You Soon! 🙂

Re: I'm suddenly not published as Top Listener for any artists

chlolene
Regular

Hi - thank you for replying.

 

I am not able to screenshot right now, unfortunately. I am seeing this on the most current spotify program for desktop, on windows 8. 

 

When I click on an Artist's Page on my main account I see small pictures of the people I am following under Monthly Listeners, showing them as listeners of certain artists. On my side account I used to see myself there as well. Now I do not see myself on ANY artist page, even the ones where I used to be pictured.

 

Several of these artists I know for certain I have listened to for a lot longer, and a lot more often, than my friends who are pictured. I am also a way heavier user of spotify than most of them - I listen to spotify almost constantly because I have premium. 

 

 

SUGGESTED POSTS