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I need help xbox one your offline problem

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Re: I need help xbox one your offline problem

MommaManik
Newbie

I have the same issue. Spotify works on everything execpt both my xbox's. Im not sure why. But I would really love to use spotify again! I hope this can be fixed soon!

 

Re: Not a single one of these things helped

twenty-three
Roadie

This seems like an app problem, you can contact Spotify at: https://www.spotify.com/us/about-us/contact/

Re: I need help xbox one your offline problem

SliptheSniper
Newbie

Same here buddy I just wanna listen to some music but these **bleep**s are sitting on piles and piles of money not caring about their customers. Assholes

Re: I need help xbox one your offline problem

genna1020
Regular
Wish it helped. Did all of this...days ago. Mine is always hardwired.

Re: I need help xbox one your offline problem

Stran86
Newbie

Same issue, and I have Spotify family. Doesn't work on either profile. 

Re: I need help xbox one your offline problem

Alexcas
Newbie

I have the same issue. I’ve done everything I could and nothing. Hope this gets fixed soon.

Re: I need help xbox one your offline problem

twenty-three
Roadie

Hello,

I created a post in the idea section for them to fix it, try to boost the post so staff can see it by pressing the +Vote button.

 

Post:

https://community.spotify.com/t5/Idea-Submissions/Xbox-Other-Fix-the-Xbox-One-App/idi-p/4358879#M694...

 

EDIT: My Apologies, that link was the wrong one, please +1 this post, not the one above:

https://community.spotify.com/t5/Ongoing-Issues/Xbox-Other-Fix-the-Xbox-One-App/idi-p/4358969#M66535

Re: I need help xbox one your offline problem

twenty-three
Roadie

Also, if you can get it to sign out, try that on your Xbox.

Re: I need help xbox one your offline problem

genna1020
Regular
I actually did more than sign out. I deleted my account on my
Xbox--twice--and downloaded it again. Even that didn't help.

Re: I need help xbox one your offline problem

kawaiimarco
Casual Listener

im having the same problem. after 2 days ive contacted spotify support through twitter and havent gotten a fix yet. if i get one though i will update.

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