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IFTTT "We can't access your service"

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IFTTT "We can't access your service"

WhosNickDoglio
Newbie

Devices / Operating Systems:

-  Nexus 6P / Android 8.0

-  2011 Macbook Pro / macOS 10.12.6 

 Android app version: 8.4.4.810 

 macOS app version 1.0.56.451.gb2f539fc

 

Specific Applets giving me issues:

Applet: NFRkZeJu

Applet: zerqWEYB

 

I'm having issues setting up applets to archive the Release Radar and Discover Weekly playlists.

 

When I try to set them up I get the error message "We can't access your service" and the select your playlist section is stuck on "loading" and doesn't show any of my playlists. A error message "Spotify seems to be down right now." will appear just below that but I have no problem accessing Spotify anywhere else and the Spotify settings on IFTTT show the connection to be working. 

 

Anyone else having this issue? Does anyone know of any solutions or what I am doing wrong? 

Screen Shot 2017-06-18 at 3.42.56 PM.png
Screen Shot 2017-06-18 at 3.43.10 PM.png
Screen Shot 2017-06-18 at 3.43.27 PM.png
23 Replies

Re: IFTTT "We can't access your service"

Ignatius1970
Newbie

I do have the same problem 😔 What can I do??

Re: IFTTT "We can't access your service"

würlitzer
Music Fan

I have the same issue and I figured it might be because I have a ü in my username (makes the url to in the account info look weird, %C3%BC in a URL might not be the best thing) which causes so I tried setting up a new account and adding that to ifttt. On that account I do not get any error messages but since I have not listened to anything yet I don´t have any Discovery weekly yet. Will see if it  works once I have used the account for a while.

 

If the username is the rootcause then I guess I am out of luck because there is currently no way of changing it as far as I know.

 

I also figured it migh be because of an abundance of playlists because that was casuing issues with the DJAY software earlier.

 

Anyone else that has any ideas on how to solve this?

 

 

Re: IFTTT "We can't access your service"

uzar
Casual Listener

I guess there is something wrong with the connection to Spotify from IFTTT.

 

I deleted my connection to Spotify in IFTTT and tried to activate the applet again after reconnecting to Spotify, but it still didn't work. The message "Spotify seems to be down right now" appeared, while that clearly is not the case, so maybe it is just down for IFTTT.

Re: IFTTT "We can't access your service"

würlitzer
Music Fan

Would it not be awesome if someone from Spotify actually responded in these forums? It seems that whatever question one posts here it is only ever read by fellow users which is not a bad thing but in cases like these it would be great if someone with a bit more extensive knowledge would share some insight...

Re: IFTTT "We can't access your service"

unparagoned
Music Fan

I'm also getting the same problem. I went through and deleted all my aplets and installed the ones created by spotify but get the same problem.

 

I've tried to troubleshoot but this error is reall annoying and stops me from trying anything really. 

I thought it had something to do with strange names, such as "give/take" "Mr.Kitty", maybe the characters cause a problem somewhere. But this error turns up all the times so I can't even properly figure out what is going wrong.

Re: IFTTT "We can't access your service"

würlitzer
Music Fan

Yup, I am thinking it should not be the user name but I have not found a solution. Even reorganized the playlists thinking it had something to do with the number of lists I have after using the service since its launch. The connection is there but enabling any applet fails. Really disappointed with Spotifys ignorance here in the forums...

Re: IFTTT "We can't access your service"

NMadson
Casual Listener

Similar problem.  Similar disappointment.  Haven't once asked for Help in five years I've been using Spotify (as paid subscriber for 4 years.)  Too bad they ignore us here in "community."

Re: IFTTT "We can't access your service"

dnapes
Newbie

When is this going to be addressed? Ignoring won't make the problem go away, it'll only make your subscribers go away. Spotify, please address this issue. It has been going on for ages.

After wrestling with the service for an hour, I got it to connect, but still no way of connecting any applets because of the error below.

Screen Shot 2017-12-03 at 13.24.50.png

Re: IFTTT "We can't access your service"

OdorSleuth
Newbie

Same here. Has anyone found any solutions? I used IFTTT for a wide variety of stuff with Spotify and it's been inactive for months for some unknown reason.

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