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Imported songs all greyed out, but licensed and available if I search

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Imported songs all greyed out, but licensed and available if I search

koolhand
Regular

My Question or Issue

Tracks greyed out that ARE available on Spotify. Almost certain this is happening to all tracks imported from iTunes, they're losing their link to the Spotify track. Details below.

 

I have a lot of playlists. At least one of them, with about 60 songs, has had every song turned grey, except 3 tracks.

  • In the web player, those 3 show as available, but all of the remainder are greyed out.
  • On the iOS mobile client, only those 3 tracks are shown as being in the playlist at all, the others are missing altogether.

The help here suggests that it's a licensing issue, that the songs have become unavailable in my region. I can confirm that it is not correct, the songs I've checked are nearly all available / licensed in my region when I search for them.

 

But - Spotify if you're listening - I think I know what's happening:

  • This is a playlist that was first created years ago when I installed Spotify, and the Spotify Windows app discovered my music by checking my iTunes playlist, and importing them.
  • I think only tracks imported that way will all have this problem.
  • Almost certainly the 3 that are still working in the playlist are ones I added to the playlist after it was imported to Spotify.
  • I'm guessing that, under the hood, for tracks imported that way, Spotify saves the text of the imported track name, gives those their own ID, and tries a fuzzy match somehow to link to the known Spotify track (a one-off match? a regular process?) Anyhow, whatever maintains those links / matches from the imported track name to the Spotify track - those are what's been lost.
  • Note: there was a small handful of the tracks in that list were never matched to something on Spotify, and they couldn't match, they're from bands that wouldn't be on Spotify. That's OK. It's the 50-odd that are on Spotify but unplayable that are bugging me.

Playlist ID if it helps: https://open.spotify.com/playlist/5ciJrUzuH3XDRQsb16WsJq

 

Plan

Premium

Country

Australia 

Device

iPhone 7 + web player

Operating System

iOS 10+ Chrome browser on Windows 10

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