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Internal Service Error for Web player

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Internal Service Error for Web player

nastiapats
Casual Listener

Spotify hasn't work almost for a week now. Each time I opened the page it shows warning message saying "Error 500: Someone put a frog in our services. Sorry about that!". I tried to launch it in incognito window, cleaned cookies, but it doesn't work. 

Thanks for any help. 

Spotify+-+Google+Chrome+2015-06-18+10.40.50.png
3 Replies

Re: Internal Service Error for Web player

MisterNiceGuy
Music Fan

https://support.spotify.com/us/problems/#!/article/Error-code-501-509

 

If you haven't, please remove Spotify and re-install the application, that should do the trick. Smiley Happy

Re: Internal Service Error for Web player

imk2
Spotify Legend

Hi,

 

This bug was due to certain users that had some updated Terms and Conditions but have not accepted them yet. We apologize for not catching the bug earlier, but we have deployed a fix and you should be able to login to the web player again.

 

Thanks,

 

Mark

Re: Internal Service Error for Web player

nastiapats
Casual Listener

Hi,

No worries. I reinstalled a web-browser and it has worked fine since then. 

Thank you for your help 🙂

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